Client Systems/Hardware Support & IT Asset Management Support

Clearance Level
Secret
Category
Help Desk
Location
Doha, Qatar

REQ#: RQ55905

Travel Required: None
Requisition Type: Regular

Thank you for your interest in joining our team! This position will be providing the support to the Combined Air Operations Center (CAOC.) Our team works hard to ensure that the warfighter is able to complete the mission and ensure success through our dedication to the task, being determined to do the job right and dependable whenever called upon. Serving at either the CONUS location at Shaw AFB, located in Sumter, SC as well as OCONUS at Al Udied Air Base, Qatar.

REQUIREMENTS:

  • Associates Degree or 2+ years experience
  • Security+ CE

Client Systems/Hardware Support

  • Position shall install, administer and maintain client machines, devices, peripherals and software, and provide and technical support to network end-users. (At Al Udeid Air Base only: Client Systems/Hardware Support also provides IT Asset Management Support)
  • Perform all technical support and O&M activities
  • Add, move and change client hardware and software to meet end user data, voice and video needs
  • Provide system support to clients operating on the network/domain
  • Configure client level software, modify software configuration, and perform basic configuration management functions
  • Notify the unit Equipment Custodian of any hardware relocation and equipment problems
  • Obtain an implementation checklist from the theater NOSC, NCC, or FSO before installing any equipment
  • Assist with installing, testing, and accepting new systems
  • Periodically review the organization's needs for computer resources and validate computer equipment requirements the unit Equipment Custodian submits
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software
  • Implement client workstation software patches, security fixes, and service releases
  • Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans
  • Assist with the tracking and management of OEM/COTS licenses, warranties, service level agreements renewals for client equipment and software
  • Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK) and Communications Fly-away Kits (CFK)), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions

#GDITPriority

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.