Designs and develops information processing hardware, computer systems, and electrical components DESIRED QUALIFICATIONS: BA/BS, 8+ years experience
Has satisfied Senior Data Center Technician requirements
Has/obtain/maintain a TS/SCI with FSP security clearance
Responsible for Management functions to include performance management, HR functions, approvals, and acts as point of escalation 24x7
Drive the workflow to the technician on shift.
Drive technician performance to SLA and KPI attainment
Following up on escalations, blocking issues, and responding to site-specific email
Leadership role across Geographic region
Validate technician performance metrics
Available to work tickets as required by demand
Data center Services Incident Outage investigation and submission
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.