GDIT is looking for a IT Maintenance Management Analyst to support our federal client. The IT Maintenance Management Analyst will analyze, troubleshoot and resolve complex issues called into the Service Desk and issues escalated to them. This position has various locations in the National Capital Region.
DESIRED QUALIFICATIONS: BS or equivalent + 0 yrs experience
Researches, designs, develops, and tests a variety of electronic equipment, including radar and radiation detection equipment; radio, television and other communications equipment and systems; circuitry components; analog and digital computers; and control and test equipment.
Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Diagnoses, identifies, isolates, and analyzes problems
Hardware problem diagnosis and resolution
Troubleshoots and resolves routine problems by consulting with customers and providing timely and accurate responsesa to service requests
Performs other duties as required
Required Certification: Sec+
Security Clearance: Active Top Secret required and SCI Eligible
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.