MDM Administrator-Mobile Device Engineer

Clearance Level
None
Category
Systems Administration
Location
Washington, District of Columbia
Onsite Workplace
Key Skills For Success

Device Management

Information Technology (IT) Services

Mobile Device Management (MDM)

REQ#: RQ145982
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

Job Description

The world of investing is fascinating yet complex. While hundreds of first -time investors are turning to the markets to help pay for their homes, send their children to college and secure their futures the mission of the Securities and Exchange Commission (SEC) is becoming all the more vital.  GDIT is excited to support the SEC in as it seeks to protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC’s IT infrastructure. Our dynamic program team of IT leaders and large and small business partners is seeking bright, energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking a MDM/Mobile Device Engineer in Washington, D.C. The selected candidate must be a US Citizen (without dual citizenship) and able to obtain a Public Trust Suitability clearance, per contract requirements.

Position Duties:

  • Provide system administration of Mobile Device management (MDM) solutions

  • Support, maintain and troubleshoot AirWatch systems

  • Support escalation and root cause analysis activities

  • Support of all updates to all documents when there is change in the transport design and/or technologies and collaborating with all stakeholders to test all related systems and processes to verify that the systems meet requirements and can host applications with no degradation to performance or security

  • Address client queries over the phone and resolve mobile device related issues

Required Skills:

  • 2-4 years’ work experience as a System Administrator – supporting, maintaining and troubleshooting MDM systems

  • Experience with current models of phones and tablets  

  • Strong understanding of servers & configuration & maintenance: Windows Server 2008 / 2012 / 2016, Active Directory

  • Must have 2 years’ experience configuring devices with Department of Defense Security Technical Implementation Guide (DoD STIG)  for the iOS or Android. 

  • Must have experience with troubleshooting mobile device issues such as, bugs, enhancements, user interface problems, and enrollments in a Mobile Device Managers (MDM). 

  • Familiarity with government best practices surrounding mobile devices is required.

Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Travel Required

None

Citizenship

U.S. Citizenship Required

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.