Video Teleconferencing (VTC) Technician II
Communication
Problem Solving
Technical Knowledge
REQ#: RQ142757
Requisition Type: Regular
Your Impact
Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.
Job Description
CERTIFICATIONS:
Must meet the certification requirement stated on DoD directive 8570, SPIN-C, and individual task order.
GENERAL EXPERIENCE:
Intermediate “hands on” work experience in support of installations, repair, and troubleshooting or maintenance of communications systems or equipment. Must have the technical knowledge to solve complex problems, understand the interrelationships of circuits, and be able to exercise independent judgment in performing tasks in support of communications systems or equipment.
SPECIALIZED EXPERIENCE:
Intermediate experience in maintenance/troubleshooting of VTC electronic systems or equipment as specified in the task order to include the following:
Inverse Multiplexing Devices (i.e., Adtran devices)
Telepresence Management Suite (TMS) Software
Tandberg devices (Codecs, Desktops, Bridges including Codian Products, etc.)
Cisco Network Enterprise Devices (VCS-Control, VCS-Expressway, Gatekeeper, Border Controller)
Cisco Multipoint Control Units/Bridges (MPS800, MSE8000, Codian 45XX series, and peripherals)
Cisco Conference Room (CR) Codecs (All in product line to include C-Series and MXP systems)
Cisco Desktops (All in product line to include EX series and MXP systems)
Cisco Codian ISDN Gateways 3200 series
Cisco Codian IP Gateways 3500 series
Media converters (Fiber to LAN)
EXTRON components
AMX components
AUTOPATCH components
QUADVIEW components
CRESTRON components
CRESTRON and AMX Touch panel [interfaces] and associated software
Audio subsystems (Amplifiers, mixers, microphone and speaker systems)
Media devices (e.g. DVD players, VCRs, etc.)
Multimedia Display (e.g. Projectors, LCD, Plasma, LED displays, etc)
General Tasks
Performs technical tasks and assists with the completion of milestones associated with specific projects.
Provides solutions to a variety of technical problems of moderate scope and complexity.
Provides installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware.
Provides incident response and performs customer support tasks.
Deploys new hardware, software, and the upgrade of existing installations.
Prepares and maintains documentation for processes and procedure related to computer systems and operations.
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#GDITPriority
#AFOpportunities
Work Requirements
1 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
COVID-19 Vaccination
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.