GDIT is searching for a skilled Unified Communication (UC) Engineer to join our team supporting Army VoIP Migrations. You will provide support to designing, planning, and building communications networks, configuring routers, switches, and firewalls for LAN and WAN systems, and VPN concentrators with appropriate network engineering and communications protocols. Join our team of engineers and integrators to provide innovative methods and technical solutions using the engineering design process. You will travel to various CONUS sites throughout the year to implement the approved solutions, provide your direct expertise, and work hands-on with the clients, local area network operations center, on-site managers, and program teammates.
Successful candidates will be responsible for facilitating the following duties.
Develop site survey templates; participate in site surveys to document and assess existing voice system, inside plant (ISP) and outside plant (OSP) capabilities and capacity potential to support VoIP solution
Serve as the Survey Team Lead responsible for ensuring a complete and accurate survey
Document survey results and findings through the development of diagrams, connectivity tables, equipment inventories and written descriptions
Work with project Lead Engineer and architect staff to develop a VoIP solution that maximizes the reuse of existing equipment and complies with DoD, US Army, and I3MP guidance, regulations, policies, and standards
Support the acquisition of hardware and software through the development of a List of Materials (LOM) for each site
Plan network layouts according to the user environment
Develop Preliminary and Critical Design documentation in support of key project milestones
Support the Project and/or Program Manager as technical advisor during meetings as required
Coordinate LAN/WAN hardware/software improvements and/or enhancements, then plan implementation of enhancements
Provide technical support and troubleshooting to users
Monitor the network utilizing industry leading technologies
May perform network administration duties and training to junior engineers or customer staff
Required Education, Skills, and Experience:
Bachelor’s degree in computer science, information technology or equivalent work experience, with a minimum of 5 years of hands-on experience in the implementation and administration of complex voice networks
Hands-on experience with the implementation and maintenance of Cisco call manager and Cisco unity connection
Experience with deployment and maintenance of SIP trunks with Cisco CUBE, voice PRI, CUCM and Cisco Unity
Must have a CCNA. CCNP Collaboration certification is highly desired
Strong experience with a broad range of Cisco products including, but not limited to, Cisco IOS, CUCM, Unity Connection, ISE, Jabber, Lync, and Cisco phones
Solid understanding of VoIP related protocols & technologies (TCP/IP, UDP, and Skinny, SIP Trunks and PRI, extension mobility, dial plans, route patterns)
Experience with Cisco routers (Cisco ISR) & switches including but not limited to 35xx, 37xx, 38xx, 4xxx
Creative problem-solving abilities, attention to detail, and ability to think outside the box Experience developing and implementing QoS in a converged voice/video/data network
Strong written and oral communication skills
Strong interpersonal skills in a team-based development environment
Strong computer skills and familiarity with Microsoft Word, Excel, Outlook, Visio, and PowerPoint
Ability to troubleshoot networking and physical infrastructure issues
Understanding of system software and protocols such as Call Manager 10.5 or higher, Unity Connection 10.5 or higher, T-Metrics, Unified Presence, SRST, TMS, AS-SIP, Traditional ISDN/PRI/FXO &FXS, UC SSO integration, FIPS enabled SIP Endpoints including Soft Clients & Jabber
Hands on experience with VMware ESX Server or VMware products
Linux administration and server hardening (CentOS/Debian preferred)
Knowledge of networking technologies including DNS, DHCP, routing, firewalls, VPNs, network monitoring and SNMP principles
Experience with Unified communication applications such as Microsoft Teams, Skype, Cisco Jabber, and Polycom is highly desired
Experience in designing network systems that comply with Army infrastructure standards as described in the Installation Campus-Area Network – Design and Implementation (ICAN-DI) documents
Understanding of Microsoft Back-Office technologies, including, but not limited to Active Directory, IIS, Exchange, and other components
Experience with older Avaya, Siemens PBX, Nortel CS2100 systems is desired but not required
Experience with cryptographic devices
Operational understanding of AC & DC Power Management Systems
Clearance: Active Secret clearance
Location: Anywhere, USA
The likely salary range for this position is $96,000 - $144,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.