VTC Support Specialist
Audio Visual Support
IT Troubleshooting
Video Teleconferencing Systems
REQ#: RQ142571
Requisition Type: Pipeline
Your Impact
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.
Job Description
We are GDIT. Our work depends on a VTC Support Specialist joining our team to support USAMRDC activities at Fort Detrick in Frederick, MD.
At GDIT, we foster a people-centric environment. As a VTC Support Specialist, you will be trusted to support video teleconferencing, including scheduling, hardware maintenance, and administration.
HOW A VTC SUPPORT SPECIALIST WILL MAKE AN IMPACT
Your expertise with VTC and SVTC technologies will enable the seamless operation of MRDC video teleconference in unclassified and classified settings.
Analyze VTC network and recommend procurement, removal, and modification of components.
Administer VTC and SVTC units and desktop VTC stations and ensure VTC equipment is fully operational.
Supervise scheduling of multi-point VTC and SVTC conferences and nineteen (19) conference rooms with VTC capabilities.
Provide coverage of all internal multi-point VTC and SVTC conferences.
Operate and maintain VTC and SVTC bridge and multi-point control unit.
Schedule audio and visual bridge for use by external customers.
Coordinate the maintenance, repair, and parts replacement with manufacturer and/or reseller of associated with hardware and software components.
Maintain and update software application for the VTC and SVTC system on appropriate server in the National Capital Region (NCR).
Provide VTC and SVTC meeting facilitation including use of collaborative document sharing, slides, and presentations.
Provide MS TEAMS support as required for internal and external meetings.
WHAT YOU’LL NEED TO SUCCEED:
Clearance: Active DoD Secret clearance
Possess active 8570.01-M baseline certification(s) Security+ CE, CND or equivalent
Strong technical knowledge of Microsoft TEAMS with additional experience in, Zoom, Cisco Webex, Adobe Connect or other commonly used VTC platforms
Excellent problem solving and analytical skills
Strong communications and interpersonal skills
Education: High School Diploma/GED
Required Experience: 1+ years of related experienceove if not eligible)**
Work Requirements
1 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
COVID-19 Vaccination
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.