Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and is able to solve a range of problems. Provides installation of new equipment and performs equipment modifications or enhancements. Prepares and maintains documentation for processes for policies and procedures related to computer systems and operations.
Contributes to the completion of major programs and projects.
Provides technical solutions to a wide range of difficult problems.
Provides installation and troubleshooting support of a range of complex issues for systems applications and related peripheral hardware.
Provides incident response and performs complex customer support tasks.
Deploys a wide variety of new hardware, software, and the upgrade of existing installations.
Prepares and maintains a wide range of documentation for processes and procedure related to computer systems and operations.
May coach and review the work of less-experienced professionals.
May serve as a team or task leader. (Not a people manager)
DESIRED QUALIFICATIONS: AA/AS (or equivalent experience), 5+ years of experience
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.