At GDIT, our people are our business. We pride ourselves on the work our innovators do to support and secure some of the most complex government, defense, and intelligence projects across the world.
The Federal Deposit Insurance Corporation [FDIC]'s mission is to preserve and promote public confidence in the U.S. financial systems by insuring deposits in banks and thrift institutions for up to $250,000. GDIT provides the day-to-day operational services to FDIC in support of infrastructure, facilities, hardware, software, and systems. Employees are tasked with developing and deploying innovative solutions to meet business requirements - not managing the day to day same technology operations.
Level of Clearance Required: U.S. Citizenship and background investigation is required; you must have a current clean financial background to obtain an agency specific Public Trust.
Responsibilities in this customer-centric role include:
Assist with periodic maintenance and upgrades (OS, drivers, firmware, patching)
Track and close assigned Incidents and/or Service Requests
Ability to explain and communicate both written and verbally area of expertise
Administer and maintain Exchange disaster recovery procedures and policies
Experience configuring Microsoft failover cluster for lightly available applications
Manage and support Exchange messaging system currently running on client physical servers and VMware
Candidate will provide 2nd level operations, maintenance, and troubleshooting
Assist Tier 1 with MaaS365 MDM troubleshooting when needed
Track and update Standard Operating Procedures (SOP) as necessary
Perform user capacity/distribution management
Provide support for server tuning including monitoring, troubleshooting and optimizing performance
Work closely with exchange/database administrators and engineers
Experience with Enterprise Mobility Management/Mobile Device Management (EMM/MDM) policies and compliance rules
Participate in the on-call rotation to provide after-hours support.
4 or more years of hybrid Exchange 2016/Exchange Online administration and configuration experience
1-2 years of Microsoft Teams administration and configuration skills
At least 1 year of experience with Azure Active Directory Connect/Active Directory Federation Services (Azure AD/ADFS) experience in an enterprise environment
Candidate must meet or exceed these educational requirements:
Applicable certificate training with two-years undergraduate work can be considered equivalent to a Bachelor’s degree
Experience with Azure Information Protection, Security & Compliance, Intune
Experience supporting RightFax or Enterprise Vault applications
This position is currently not funded.
WHAT GDIT CAN OFFER YOU
Autonomy, career mobility, challenging work, and team environment
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.