Senior Training Subject Matter Expert

Clearance Level
None
Category
Instructional Development
Location
Washington, District of Columbia

REQ#: RQ65255

Travel Required: Less than 10%
Public Trust: Other
Requisition Type: Regular

GDIT for a is looking for a Senior Training Subject Matter Expert Provide advanced guidance for the analysis of employee learning needs and subject matter expert partnership.

Provides advanced guidance for course or curriculum concepts, the overall needs for the course, the appropriate course medium, content delivery, assessments, accompanying materials, and complementary learning approaches.

Provide advanced guidance for the development of learning solution documentation (e.g., storyboards, project schedules, video scripts, job aids, and courseware).

Provide advanced guidance for the development and monitoring metrics for evaluating training and development effectiveness. Highly advanced oral and written communication skills. Also possesses highly advanced interpersonal and teaching skills.

Contributes significantly and adds value to the development of new concepts, techniques, and standards. May coach and review the work of less-experienced professionals.
 

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 10+ years of experience

Preferred Qualifications:

The ideal candidate will have experience in with but not limited to the following areas:

  • Generate and schedule automated alerts to customer stakeholders informing of upcoming trainings, deadlines, instructions, availability and role-based requirements.
  • Collaborate with customer Service Desk to identify, develop and provide training for frequently experienced Incidents and frequently asked questions, to reduce the recurrence of related calls and Incidents.
  • Develop new or update existing training materials, including comprehensive desk guides, condensed tip sheets, release notes, IT articles including KBAs and internal training publications, and web/computer-based training modules.
  • Verify training material accuracy against the related components of the customer’s IT Environment and update training materials (including, but not limited to language, screenshots, documented processes, etc.) as a result of approved changes to applicable components of the IT environment.
  • Develop new or update existing curriculum for all training, including instructor-led, face-to-face classroom training (with remote participants) or web/computer-based training.
  • Provide support and maintain a scalable training program to enhance the skills of the customer workforce as they relate to the use of IT software and hardware associated with the customer’s current and future computing environments.
  • Develop and maintain a Program Training Plan and Schedule.
  • Schedule, coordinate and conduct training including instructor-led, face-to-face classroom training (with remote participants), web-based, and computer-based trainings.  Face-to-face training shall be conducted at the customer’s headquarters in Washington, DC. 
  • Deploy web/computer-based training to the Electronic Learning Environment.
  • Develop and implement automated workflow for training notifications (e.g., nearing due date, overdue, completions, etc.).
  • Gather and report participant attendance and feedback for all training classes and training materials.
  • Refresh training site design and content on an annual basis.
  • Provide tailored role-based training, including, but not limited to: End User Training, System Administration Training and Train-the-Trainer Training
  • Tailor training to different audiences, including, but not limited to:  Executive Stakeholders, Managers, IT Staff, General Public
  • Maintain all technology components of the Electronic Learning Environment and shall manage technical incidents related to training technology through the IT Service Desk.

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 10+ years of experience

Preferred Qualifications:

The ideal candidate will have experience in with but not limited to the following areas:

  • Generate and schedule automated alerts to customer stakeholders informing of upcoming trainings, deadlines, instructions, availability and role-based requirements.
  • Collaborate with customer Service Desk to identify, develop and provide training for frequently experienced Incidents and frequently asked questions, to reduce the recurrence of related calls and Incidents.
  • Develop new or update existing training materials, including comprehensive desk guides, condensed tip sheets, release notes, IT articles including KBAs and internal training publications, and web/computer-based training modules.
  • Verify training material accuracy against the related components of the customer’s IT Environment and update training materials (including, but not limited to language, screenshots, documented processes, etc.) as a result of approved changes to applicable components of the IT environment.
  • Develop new or update existing curriculum for all training, including instructor-led, face-to-face classroom training (with remote participants) or web/computer-based training.
  • Provide support and maintain a scalable training program to enhance the skills of the customer workforce as they relate to the use of IT software and hardware associated with the customer’s current and future computing environments.
  • Develop and maintain a Program Training Plan and Schedule.
  • Schedule, coordinate and conduct training including instructor-led, face-to-face classroom training (with remote participants), web-based, and computer-based trainings.  Face-to-face training shall be conducted at the customer’s headquarters in Washington, DC. 
  • Deploy web/computer-based training to the Electronic Learning Environment.
  • Develop and implement automated workflow for training notifications (e.g., nearing due date, overdue, completions, etc.).
  • Gather and report participant attendance and feedback for all training classes and training materials.
  • Refresh training site design and content on an annual basis.
  • Provide tailored role-based training, including, but not limited to: End User Training, System Administration Training and Train-the-Trainer Training
  • Tailor training to different audiences, including, but not limited to:  Executive Stakeholders, Managers, IT Staff, General Public

Maintain all technology components of the Electronic Learning Environment and shall manage technical incidents related to training technology through the IT Service Desk.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.