IT Support Specialist

Clearance Level
Systems Administration
Fort Leonard Wood, Missouri

REQ#: RQ47770

Travel Required: 25-50%

GDIT is seeking IT Support Specialists for The Recruit Training Center (RTC), supply chain management system is an end-to-end supply chain
system that supports uniform clothing requirements for Army, Marine Corps, Navy, and Air Force
recruits. The RTC supply chain system involves the installation of specific computer hardware and software components at the activities mentioned above.

This position covers planning and delivery of customer support services including installation,
troubleshooting, user assistance, and training. Functions may include diagnosing and resolving
problems in response to customer reported incidents, planning and analysis of work processes,
researching and reporting trends and patterns of problems, developing training materials and
performing computing/information system training sessions, developing and maintaining problem
tracking databases, installing, troubleshooting, and maintaining hardware and software, performing
backup and recovery operations, consulting with users to identify needs and requirements,
conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the
rigorous application of information security/Cybersecurity policies, principles, and practices. May
be required to support DLA’s eProcurement system, a segment of its SAP-based enterprise resource
planning system.

Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three
(3) of which are specialized in Information Processing and involve a range of
hardware/software solutions, two (2) of which are concentrated, hand-on experience
in installing, diagnosing problems, and training customers in the use of software and

Security/Certification Requirements:
Sensitivity Level: IT-II – Non-critical Sensitive
Clearance: Secret

Required Certs:
• IA Level: IAT II
• Computing Environment: MCSA 2003; MCSE 2003; M2003 2; M2008 6; MCITP
MCSE:M, MCSA:WS2008, MCSM, MS2012, MCM; MCA: MS SQL Server;
MCA: MS Exchange Server; MCA: MS Windows Server Directory; GCWN; CCA,

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.