Field Service Technician (SASMO) - JBLM, WA (Secret Clearance Required)

Clearance Level
Joint Base Lewis-McChord, Washington
Onsite Workplace
Key Skills For Success

Field Support

Help Desk Support

Information Systems

Logistics Information System

REQ#: RQ139978
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defense’s mission to keep our country safe and secure.

Job Description

GDIT has an opportunity for a Field Service Technician supporting Sustainment Automation Support Management Office (SASMO) Family of Systems Field Service Technician at JBLM, WA.  Must have a current and active Secret Clearance.


  • CASI/VSAT configuration, troubleshooting, and operation is needed for this position.

  • Provides field support for the Army Logistics Information Systems (LIS) at Unit or Installation level Support activities.  

  • Provides over the shoulder technical assistance or training, troubleshooting, software installation, software updates, and software fixes.

  • Capable of performing software, hardware, and network troubleshooting and problem identification and resolution.  

  • Assists Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations.  

  • Performing analyses of system operations.

Familiar with the following Systems:

  • Global Combat Support Systems-Army (GCSS-A) Standard Procurement System (SPS)

  • Army Contracting Business Intelligence System (ACBIS)

  • Army Food Management Information System (AFMIS)

  • Integrated Facilities System (IFS)

  • Standard Army Ammunition System (SAAS)

  • Combat Service Support Very Small Aperture Terminal (CSS VSAT)

  • Combat Service Support Automated Information Systems Interface (CAISI)

  • Medical Communications for Combat Casualty Care (MC4)

  • Army Human Resources System (AHRS)

  • Transportation Coordinator's Automated Information for Movement System II (TC- AIMS II)

  • Desktop Touch Support for Admin Computer Systems.


  • AA/AS, 3+ years' experience (years of experience in lieu of degree).

  • Must have a current and active secret clearance.

  • Must obtain Security+ certification prior to start date.

  • Must have CASI/VSAT configuration, troubleshooting, and operation experience.

  • Must have Microsoft Windows/Linux/VMWare server and client software, patching, upgrading, and maintenance experience.  

  • Have a basic understanding of networking principles and system network configuration.

  • Has a basic knowledge of client and server software interaction including web-based application design, support, and integration.  

  • Military experience is desired, but not required. (Target MOS: 25 Series or 92A)


Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree


CompTIA - Security+ - CompTIA

Travel Required


Salary and Benefit Information

The likely hourly rate for this position is between $24.00 - $36.00, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.