We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.
GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology. Own your opportunity at GDIT and you’ll be a meaningful part of improving how agencies operate. Our work depends on a Senior Network Engineer joining our team to support our partnership with Microsoft in support of the Secure Operations Centers (SOCs).
At GDIT, we foster a people-centric environment. As a Senior Network Engineer, you will be trusted to work on a team that is providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of six workstreams teams: Livesite Engineering, Identity Management, Network Management, Tech Ops (Secure workspace operations), Customer Experience (CXP) and Air Gapped Cloud Training. These teams span across various product groups, including Azure, Active Directory (AAD), and Office365. The services will be 24x7x365 and operated from three Microsoft SOCs located in Redmond, WA, Reston, VA and Elkridge, MD.
This functional role is responsible for supporting management tasks within the networking function, specifically the monitoring and management of network devices and associated incidents.
In this role, a typical day may include the following:
Network Monitoring and Incident Management:
Provide Tier 1 support to monitor specific networks and mitigate or escalate network related incidents
Perform initial investigation and incident triage using Troubleshooting Guides (TSG) and SOPs
Network Engineering and Configuration Management:
Support network build-out projects and hardware lifecycle replacements
Execute specific network configuration changes using defined procedures and standard tools
Add, edit, or delete DNS entries
Assist with submitting requests for Change Advisory Board (CAB) approval
Network Security and Performance Management:
Add, edit, or delete router access control lists
Resolve IP address conflicts
Coordinate planned and unplanned circuit outages
Support periodic password resets for network systems
Follow Microsoft policies and procedures when performing actions on the network or active directory and other supporting services in support of Microsoft Government Online Services
WHAT YOU’LL NEED:
Education: Bachelor’s Degree in a similar field or equivalent combination of IT training and practical IT experience
Clearance: Must hold an active TS/SCI with Poly
4+ years of experience in Network Operations
Managing/working with network devices
Ability to execute work with precision in time sensitive outage scenarios
Effective oral and written communication
Basic understanding of networking to include routers, switches, circuits and architecture
CCNA or CCNP certification preferred
Demonstrated understanding of TCP/IP fundamentals (e.g. DNS, FTP, SSH, ACL, VLAN, DMZ, BGP), general networking technologies, network architecture and connectivity troubleshooting
Experience or exposure to a hosting providers, online services, or internet service provider environment is preferred. This time must include troubleshooting routing, switching, and load balancing in a complex networking environment
Thorough experience performing packet capture analysis or running Wireshark is highly desirable
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.