Senior Process/Quality Analyst - 100% Remote Opportunity!

Clearance Level
Quality Assurance
Remote, Based in the USA
Key Skills For Success

Analytical Thinking


Quality Assurance (QA)

Taking Initiative


REQ#: RQ145893
Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

At GDIT, people are our differentiator. We are seeking a Senior Process/Quality Analyst to join our team to support Centers for Medicare and Medicaid Services (CMS) activities remotely (centered in the DC-MD-VA area). As a Senior Process/Quality Analyst, you will perform a variety of complex administrative and analytical tasks in support of a contract program. You will establish and define program plan requirements and perform in-depth studies; develop plans to assess quality and perform related monitoring tasks; assist with process development and implementation; monitor and report on program performance; and interact with the customer and other industry representatives to ensure conformance to customer requirements.

The successful candidate must be able to work independently in a team environment and be flexible around evolving needs while managing both schedule and overall commitments in order to meet project deliverables.

In this role, a typical day will include:

  • Developing processes around and executing the program Quality Assurance Surveillance Plan (QASP).
  • Developing and executing audits for documentation/process quality and Section 508 compliance.
  • Develop and maintain standards, methods, and procedures for the program, with assistance from other Subject Matter Experts (SMEs) and technical writers.
  • Reporting on program quality/performance.
  • Providing support for program status reporting, as needed.
  • Identifying areas of improvement to enhance program efficiency/quality.
  • Assisting with documentation repository development and maintenance.
  • Providing guidance to less experienced staff members.
  • Maintaining current knowledge of relevant technology and trends.


  • Bachelor’s Degree in a related discipline, or the equivalent combination of education, professional training, and work experience.
  • 5+ years of experience preparing documentation for delivery or publication.
  • 5+ years of experience with Microsoft Office suite.
  • 2+ years of experience developing/conducting auditing processes to assess quality/compliance of documentation deliverables.
  • 2+ years of experience working with and/or reporting on service-level agreements or performance standards.
  • 2+ years of experience writing and editing deliverables.
  • Ability to obtain a Public Trust


  • Familiarity with remediation of technical documentation to comply with accessibility standards such as Section 508 compliance.
  • Familiarity with Capability Maturity Model Integration (CMMI) Process and Product Quality Assurance (PPQA).
  • Familiarity with the development and execution of a Quality Assurance Surveillance Plan (QASP).
  • Familiarity with Agile approaches such as Scrum and SAFe.
  • Familiarity with Confluence and SharePoint.


  • Excellent writing/editing skills.
  • Demonstration of strong organizational and analytical skills.
  • Must be a team player who is self-motivated and takes initiative.
  • Ability to work independently and productively with limited supervision.


  • Full-flex work week to own your priorities at work and at home
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays



Work Requirements
Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Travel Required

Less than 10%


U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $72,000 - $108,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.