As a Desktop Support Administrator you will provide Tier 2 level user and hardware support of Windows based network systems. Responsibilities included installing and configuring computers; and monitoring network infrastructure and peripherals such as printers; scanners; and related hardware. Configuring CISCO switch ports; additionally pulls cables and rewires; or guides the work of others in the rewiring of cables as required for new installations and office reconfiguration. Troubleshoots computer hardware and software issues including; e-mail; network and peripheral equipment; and makes repairs and corrections where required. Coordinates priorities with numerous functional areas to ensure timely completion; acts as a primary interface for both internal and external customers. Must be self-motivated and have a capacity to determine the correct course of action on their own; as well as work through issues with minimal help from others.
2-5 years of directly related experience in systems administration and analysis.
Security+ CE Certification required; DoD compliance 8570.01M applies
Windows 10 Operating System experience
Microsoft Office 2016 experience
Ability to develop creative solutions to modern technical issues
Experience with a multitude of personal computers, terminal, peripheral equipment and associated software repair, installation, configuration and system operation
Experience data at rest encryption techniques and CSFC implementations
MS SCCM experience to include experience with Operating System Deployments
TS/ SCI Security Clearance
Requires a strong working knowledge of information systems and application fundamentals
Excellent troubleshooting and problem solving skills
Good communication skills; shows tact; effective listening skills and follow through
Detail oriented and organized; able to understand information systems and ensure accuracy of work
Pursues ongoing education in technical topics
Microsoft Active Directory / Exchange experience
Microsoft Office / Outlook experience
Layer 1 network experience
Must be able to obtain and maintain a Top Secret / SCI (TS/SCI) security clearance
Lift over 35 LBS
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.