Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Apple Systems Administrator – JAMF – Active Top Secret Required
Seize your opportunity to make a personal impact as an Apple Systems Administrator with GDIT. A career in systems administration means connecting and enhancing the systems that matter most. You will ensure that the client’s Apple Device Management (ADM) solution is functioning properly and securely across a multi-site enterprise. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an Apple Systems Administrator, you will help ensure today is safe and tomorrow is smarter. Our work depends on an Apple Systems Administrator joining our team to bring professionalism and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. When we succeed, you succeed and together our best becomes better.
HOW AN Apple Systems Administrator WILL MAKE AN IMPACT:
Configuring and maintaining the client’s Apple Device Management (ADM) solution. The current solution is JAMF supporting 250-500 end points, to configure iOS, iPadOS and macOS devices.
Maintaining a 99.99% uptime for the ADM platform.
Providing patch management for apps and JAMF host servers (Windows 16).
Creating and administering Apple operating system installation and application packages using JAMF.
Providing COTS support and configuration knowledge in an enterprise environment of other Macintosh related applications such as Microsoft Office and Adobe products. This includes methods of packaging volume-licensed applications for deployment and repackaging non-PKG installers.
Creating and updating scripts (PowerShell and Bash).
Resolving MySQL database server issues.
Configuring, testing, and implementing DISA STIG requirements in accordance with DoD and Federal Government IT security policies.
Managing ticket escalations from Tier 1 engineering team.
Conducting routine reviews of incidents, identifying problems, and addressing them to resolution.
Managing implementation, administration and troubleshooting of Windows and Mac operating systems.
Providing user management including configuring new accounts, password resets, and troubleshooting user login, profile and permission issues.
Maintaining standards, standard operating procedures (SOPs) and documentation on an ongoing basis.
Assisting with planning, prioritization, execution and documentation of client - approved change requests.
Maintaining a firm understanding of the client’s IT infrastructure.
WHAT YOU’LL NEED TO SUCCEED:
Education: BS/BA or equivalent
Required Experience: 3-8 years of relevant experience
Required Technical Skills: DoD 8140 compliance required
Security Clearance Level: Active Top Secret with a T5 or T5R completed within the last 5 years
Required Skills and Abilities: Highly motivated, self-starter with great communications skills; effective problem solver; able to thrive in a fast-paced, changing environment
Preferred Skills: 5+ years’ experience with JAMF administration and support, mixed environment Windows/Mac OS support, Active Directory, DHCP, DNS, Group policy, Firm understanding of TCP/IP network protocols and core network devices and components
Location: Washington, District of Columbia; limited telework may be available
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
3 + years of related experience
* may vary based on technical training, certification(s), or degree
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.