We think. We act. We deliver. There is no challenge we can’t turn into opportunity.
GDIT is seeking a Delivery Manager to join our team. This position requires a TS/SCI with poly clearance and will be located at our one program locations (Reston, Elkridge, Redmond). GDIT has partnered with Microsoft in support of Microsoft’s Government Cloud Collaboration Center (GC3) that provides end-to-end operational support for Azure core. Operational support is comprised of workstreams: Live Site Engineering (to include incident management), TechOps/SIM (deskside and secure space support), Network Management, Identity Management, Customer Experience (CXP) and Azure Engineering Learning (Training). We provided 24x7X365 support and function are operated from four locations, Redmond, WA, Reston, VA, Elkridge, MD and ATL, GA
As a Delivery Manager, you will be trusted to drive operations, in order to deliver superior support to our customer. In this role, a typical day will include:
Senior resource on-site who is accountable for day-to-day operations and program oversight
Ensure there is global operational coverage of all workstreams 24x7, to include onsite shift coverage for locations within your region
Building partnerships and liaising with customer team leads to determine solutions for issues that may arise
Understanding operations at the tactical level
Build scalable and sustainable internal processes to ensure operational efficiencies
Facilitate program communications and provide regular status reports as required to include briefings to the customer
Foresee and analyze project risks, develop risk management plans and mitigate subsequent issues
Initiate meetings with customer when needed
Shape established metrics from collection to dynamic dashboards to include KPI/SLA tracking
Drive operations and special projects to expand our capabilities
Seek growth opportunities for our employees and the business
Partner with leadership team and regional Delivery Manager to ensure the best operational outcomes for the program
Oversee the regional sites under your purview and visit those sites as needed
Bachelor’s Degree (or equivalent experience) plus 5+ years of experience
8+ years of project management experience
TS/SCI with Poly clearance
Strong cross team/group/org collaboration skills
Excellent communication skills to include effectively tailoring messages to the specific needs of the audience
Demonstrates strong project management skills
Exhibits excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer space
Demonstrated experience in briefing to customers/clients
Experience with Microsoft Office tools (powerpoint, excel, word, sharepoint)
Ability to travel to sites within your region when needed
Shift work may be required
Experience working in/with a data center, managed services project and/or in a secure operations center preferred
Involvement supporting air gapped or any cloud environments a plus
Experience with technical writing, SOP creation or knowledge articles
Experience supporting the Azure cloud environment
Learning cutting edge technology, working closing with our Microsoft partner
High potential for internal growth of your career and skill set
Be a part of solving complex challenges for our customer that help drive National Security
Opportunity Owned Not sure this job’s the one for you? Check out our other openings at gdit.com/careers.
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.