Information Technology (IT) Services
Tier 1 Support
Tier 2 Support
Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Own the opportunity as a Customer Service Support Specialist and help ensure the mission is never interrupted. At GDIT, we deliver clarity with our cloud solutions and provide meaningful work. Your work will be an important part of transforming our clients for the modern age and help them face any obstacle
Ensure the safety and security of our nation as a Customer Service Support Specialist at GDIT. You’ll apply the latest technology and provide operational support to deliver actionable intelligence for the Intelligence Community. Here, your work will have meaning and impact as you deliver your best every day.
At GDIT, people are our differentiator. As a Customer Service Support Specialist supporting the customer, you will be trusted to solve complex IT issues while delivering outstanding customer service.
HOW BEING A CUSTOMER SERVICE SUPPORT SPECIALIST MAKE AN IMPACT?
The Sponsor, provides best-in-class information technology (IT) infrastructure services for critical and non-critical systems. The Sponsor is a fully integrated support organization, providing services to the Sponsor, mission partners as well as other Intelligence Community (IC) partners. The Sponsor requires Tier one and two mission IT support for all IT-related issues and requirements supporting IT services and support for Sponsor’s sites and locations in Washington Metropolitan Area (WMA), but not limited to WMA
WHAT YOU’LL NEED TO SUCCEED:
Location: Mclean, VA
GDIT IS YOUR PLACE:
6 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.