ARMA-Global is currently pursuing qualified candidates in support of a USSOCOM Specialty Services contract. USSOCOM has a requirement to provide enterprise-wide information technology service and distribution to USSOCOM and all of its respective components and Theater Special Operations Commands (TSOCs) through a more modern, flexible, scalable, performance-based service management and delivery framework known as Special Operations Forces Information Technology Enterprise Contracts (SITEC).
ARMA-Global is a full-service integrator focused on both government and commercial clients. We bring extensive, real-world experience in overseeing the design, implementation, execution and ongoing support of domestic and international programs. With the mounting global complexity of geo-political problems, ARMA-Global prides itself in providing creative solutions to client challenges. Our customers and industry partners appreciate the flexible solutions ARMA-Global provides through tightly integrated core lines of business.
Configuration Manager – Intermediate
Hampton Roads, VA
Responsible for the installation, configuration management and troubleshooting of computers and related IT equipment. Establishes and maintains packages and management of client workstation, servers, and endpint configurations including operating systems, COTS, GOTS and custom applications in an enterprise environment utilizing Microsoft Endpoint Configuration Manager (MECM)/System Center Configuration Manager (SCCM) and Active Directory to troubleshoot and deploy images. Requests vendor quotes for hardware, resolves incident and trouble tickets and acts as an interface between internal and external customers Provides supervision, guidance, and mentoring for the desktop support and client configuration management teams. Works with other network professionals as directed to coordinate efforts, troubleshooting peripheral and hardware issues, resolve cross-team issues and communicate and track changes for classified, unclassified, and special communications networks. Travel may be required.
Knowledge, Skills and Abilities
MS Windows 7/10 Operating System or later
MS Server 2019 Operating System or later
Microsoft Endpoint Configuration Manager (MECM) experience to include experience with Operating System Deployments
MS Office 2016 or later / Outlook 2016 or later
Experience with personal computers, terminal, peripheral equipment and associated software repair, installation, configuration, and system operation
Familiar with configuration and management of mobile devices, such as tablets and phones
Experience with MECM/SCCM
Experience with VPN technologies / client configuration
Experience with virtualization technology (VMware) desired
Experience with Mobile Device Management (MDM) Solutions desired
Experience with Microsoft Azure desired
ITIL v3 Foundation certification preferred
DoD 8570 compliant
Help Desk Institute (HDI) Certification a plus
Microsoft Certified: Microsoft Azure Administrator certification preferred
Good communication skills, shows tact, effective listening skills and follow through
Detail oriented and organized
Self-motivated and able to work independently and take initiative in identifying and addressing challenges
CompTIA Security + and Net+ Certification or equivalent required
Must have a Top Secret security clearance and be able to obtain an SCI
Lift up to 35 LBS
About Our Work
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.