Responsible for setting strategic direction for the Implementation, Configuration, Development and Support Services for a Large Federal Electronic Health Record (EHR) program. Collaborates with management, as well as, clinical, business, financial and operational staff, and other IT groups. Provides support for the planning, acquisition, management, and implementation of systems and applications necessary to support the clinical, business, financial, and operational needs. Oversees the development, acquisition, implementation, integration, and support of complex applications and system software.
Job Specific Duties
Responsible for supporting Agency objectives, plans capital and operating budget by applying rigorous methodology that ensures systems are developed and/or implemented based on specific criteria (reliability, user satisfaction, flexibility, reusability, scalability, performance and use of industry standards).
Develops a close relationship with customers, partners, IT management, and staff to provide cost effective systems that meet customer needs. Provides consultation as appropriate from an information systems perspective.
Develops, maintains, and supports policies and procedures regarding application development and data management.
Sets management priorities, oversees all formalized project and strategic plans.
Establishes methodologies for the implementation and/or development of state-of-the art software systems to ensure systems meet quality, industry, and customer satisfaction standards.
Establishes standards and guidelines to ensure effective communication and coordination among all stakeholders.
Provides strategic direction for EHR, and recommends future projects based on recent trends in the healthcare, technology industries, and customer needs. Investigates the use of new technology to improve business processes.
Provides oversight for all direct and indirect staff.
Oversees EMR system upgrades and patches.
Maintains HIPAA, privacy and security standards for protected health information.
Familiarity with Health Information Exchange (HIE) solutions, as well as the Healthcare Information Technology Standards Panel (HITSP) open standards
Understanding of the 21st Century Cures Act
Exposure to Population Health solutions managing a diverse patient population focused on analytics and data sharing
Minimum Job Requirements
Bachelors Degree in Computer Sciences, Computer Information Systems, or Healthcare related field, Master’s Degree in healthcare preferred
Expert experience implementing electronic health record systems
Experience working with the Indian Health Service, Tribal Organizations or Urban Indian Organizations is highly desired.
10+ years of experience supporting large Federal Healthcare systems
5-10 years of supervisory experience in a healthcare environment
10+ years of progressive experience in managing large application systems support teams in a distributed computing environment with an emphasis on project management
Experience developing budgets with a focus on achieving unit objectives
Experience in vendor management; ensuring products and services are acquired in a cost-effective and timely manner
Experience managing multiple concurrent projects with success in meeting budget, timeline, and quality expectations
Experience setting policies, procedures, equipment standards, and documentation standards
Knowledge, Skills, and Abilities
Excellent interpersonal and public speaking skills.
Very organized and methodical.
Ability to prepare budgets and provide productivity assessments.
Ability to operate calmly under stressful conditions.
Ability to relate cooperatively and constructively with customers, partners and peers.
Effectively develop and monitor high performing teams.
Ability to use logical and analytical thinking to interpret technical data and solve a broad range of problems.
Able to collect and interpret data related to program operating and financial performance.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.