GDIT is seeking a Field Service Engineer/Technician Supervisor in support of the IBD-SS program’s SWA area of operations. A Field Service Engineer/Technician supervisor will perform maintenance, training, and work closely with military customers. This position desires an individual who has past experience performing mechanical, electronics, and IT Networking tasks as well as skills performing installs, de-installs, testing systems and components, and performing Preventive Maintenance actions on a variety of systems belonging to the Elevated Sensors family of systems to include BETSS-C, Cerberus, RDISS, Radar, PTP radio, television, and other communications & surveillance equipment components. A strong background in IT networks and Network Security is also desired. CONUS training in various locations will be required prior to deployment.
Manages the installation, maintenance and repair of company technical products.
Administers schedules, maintains status reports, and equipment readiness.
Supervises team of primarily non-exempt technicians.
Supervises field engineer professionals and may spend a portion of time performing the work of those they supervise.
Acts as an advisor to subordinates to resolve technical product issues.
Develops and administers schedule and performance requirements.
Determines equipment required and justification through conducting feasibility studies.
Collaborates with other departments to prioritize field engineering needs Responsible for all internal supervisory responsibilities as required both contractual and set forth by GDIT
Mentor less experienced BETSS-C FSRS
Must be capable of performing analyses of system operations
Must have knowledge of and experience in the operations of hardware systems and components
Must have experience in fault detection, isolation, and correction of hardware systems and individual components
Must be capable of routine system maintenance and analysis functions including hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards
Performs sustainment and PMCS maintenance on the towers and payloads
Performs site surveys to determine type and placement of systems
Installs and de-installs systems and their components and trains operators and end users
Updates databases, informs Lead of job status and any issues encountered
Tracks and updates work orders to include the replacement of parts component serial numbers removed and replaced
May travels via military/commercial conveyances to outlying areas
Skilled using hand tools, power tools, and electronics measuring and test equipment
Ability to perform minor maintenance on generators such as changing oil and filter
Must have the ability to generate/produce data and reports
Interact and professionally exhibit customer service skills and be able to present a positive approach with customers and peers
Must be able to withstand physical demands of seasonal hot or cold temperatures and willing to live and operate in an austere environment
Must be willing to support up to an 84-hour Extended Work Week
Possesses a US passport that will not expire for at least 2 or more years and must have at least 4 consecutive blank pages for country visas
Must be capable of meeting standards of fitness for deployment to the SWA of Operations
Must be able to lift 50 lbs., climb ladders, and be able to work in a non-climate-controlled environment
Must have the required training and certifications in relation to BETTS-C/RAID Towers (BETTS-Certificate)
Must be tower certified, to be able to climb the towers and support the mission
Must be able to help and aid in a team environment
Position will require levels of autonomy to be able to support the mission in the field
Must be willing to travel to all locations within SWA to support the mission.
Other duties as assigned
Current and Active VISA 18 Required
Must already be in Kuwait
Relevant and recent experience supporting Force Protection systems is highly desirable
Experience with RAID sensor systems to include Aerostats
Experience with BETSS-C suite of systems to include FPS, RDISS, and Cerberus
Ability to train operators in the use and maintenance of RAID and BETSS-C systems
Experience with FLIR Star Safire sensors
Experience utilizing COLTS (or similar such as RCLS) and operating within the GCSS-A environment
Proficient in Microsoft Office, PowerPoint, and Excel
Import/Export (ITAR/EXIM) compliance experience
Experience in a rapid paced, time sensitive, high quality environment
Strong written and verbal communication skills along with strong customer service
Ability to multi-task, prioritize commitments, and manage time effectively including attention to detail
BA/BS with 5-8 years of experience. Additional years of experience may be considered in lieu of the degree. (12 total years of applicable experience in lieu of a degree.)
US Secret security clearance required
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.