We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.
GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.
We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Deputy Program Manager joining our team to support the Veterans Benefits Administration (VBA) pension automation.
The successful candidate will manage the Veterans Benefits Administration (VBA) pension automation with total responsibility for its success. The candidate will have deep knowledge of business process modeling and automation with an emphasis on agile software development. The Deputy Program Manager will work closely with VBA stakeholders to implement VBA pension rules and processes to produce definitive outcomes for each pension claim evaluated. This position requires knowledge of the support Veterans receive from the Department of Veteran Affairs. This candidate will oversee in all facets of pension automation managed service development and operation to include customer success factors and quality thresholds for production implementation. In addition, the candidate will be expected to review pension claim automation metrics and implement areas for improvement to gain higher pension automation efficiencies.
At GDIT, people are our differentiator. As a Deputy Program Manager supporting VBA, you will be responsible for the pension automation outcomes, processing efficiency, and customer satisfaction. This candidate will co-lead the team to prepare a Pension Automation Roadmap within the first 45 days of task order award, assemble a team of skilled technical and functional resources, define program risks and mitigation, establish both communications and change management plans. The candidate will also support all facets of internal GDIT program reporting and oversight, financial management, business processing, and staffing. The candidate will guide the implementation of the iBPM tool, ATO boundary extensions, and critical system interfaces to support the agency outcomes of pension intake, claim development and documented outcomes for VBA review.
Duties and responsibilities will include, but are not limited to:
Engaging and responding to specific pension claims identified by the COR or other VBA stakeholders
Reviewing trends for processing pension claims – incomplete data, off-ramps, awards and denials on a daily basis
Capture and report on quantity-based performance metrics used to track core project functions for status reporting and invoicing
Utilize professional judgement, critical thinking skills and research to improve program processes and resolve issues affecting program performance
Document VA requests via Action Items and develop materials to respond to these requests
Prepare ad hoc presentations and reports and present them to VA stakeholder
Support action item management and definition and mitigation of program risks
Support GDIT business processing requests (equipment allocation, subcontracting requisitions), reporting, and financial management (forecasting, actuals, subcontractor timesheets)
Bachelor’s Degree in business related field, engineering, or a related scientific or technical discipline with at least 5+ years of experience, or Master’s Degree with 4+ years of experience
Must have a current PMP
Must have 6+ years of progressive experience defining, implementing and managing project processes
Must have 4+ years of leading software development or business process automation projects or programs, particularly using iBPM or BPM tools, or PaaS
Must have 2+ years of experience managing contracts or task orders in excess of $10M annually
Must have at least 1 year of direct experience supporting VA programs
Must have previous government experience with CDRL-based contracts / Task Orders as a government employee or contractor
Good team player, able to manage multiple assignments, and adapt to changing client needs
Outstanding written and verbal communication skills with the ability to present business leaders
Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting
Active VA access including assigned CAG and PIV
The likely salary range for this position is $152,000 - $228,000, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.