Chosen individual will manage the team which provides/performs following types of services.
Current and future VTC and collaboration environment services.
Field Engineers providing Tier 3 staff with IT problem solving.
Must have the ability to identify, document, and resolve major problems.
In addition, the manager shall provide root cause analysis and training to reduce the use of Tier 4 escalation.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.