GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a Systems Technician joining our team to support the user base and activities at our California, MD Office.
At GDIT, people are our differentiator. As a System Technician supporting the Southern Maryland user base and remotely helping other users from diverse locations within General Dynamics Information Technology, you will be trusted to work on different models of computers servers, routers, and switches.
A typical day in the life of a GDIT Systems Technician:
Be an Information Technology liaison between Enterprise Technology Services and Solutions (ETSS) leadership and program/project managers in need of hardware and software support
Provide technical support for publication development solutions and interface with Department of Defense (DoD) customers in support of hardware and software conflicts
Manage, maintain and troubleshoot network infrastructure issues with other Enterprise Information Technology Solutions teams and provide cognitive reporting to these teams
Provide concise documentation for all incident responses and maintain all tickets within service level objective standards
Develop and maintain dashboards of vulnerability scanning protocols to keep workstations and servers at or above policy standards
Understand and follow policy and work instructions related to information assurance and cyber security standards related to computer systems and operations
Collaborating with the user base to solve and help to advance contractual obligations and challenges.
In order to be consider for this role, you must have:
Five (5) years minimum of related IT experience plus an AA Degree OR Seven (7) years related IT experience in lieu of an Associate’s Degree
Basic IT knowledge (Windows OS, Servers, Switches and Routers, Network Infrastructure and Configuration)
Experience with Ticketing Systems such as ServiceNow or SRM
Ability to lift to 50lbs.
Willingness to perform other duties as needed by GDIT Leadership; this could include, but not limited to, working tickets for other teams and divisions
Ability to obtain and maintain a DoD Secret clearance; US citizenship required
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.