Instructional Designer / Change Management SME - US Citizenship required

Clearance Level
Washington, District of Columbia

REQ#: RQ67595

Travel Required: 25-50%
Public Trust: BI Full 6C (T4)
Requisition Type: Regular

GDIT is seeking an Instructional Designer / Trainer/Communications and Change Management Specialist to join our team.

Contract requires US Citizenship. Must be able to obtain a CBP Public Trust.

The Bureau of Customs and Border Protection (CBP) is the frontline border security component of the Department of Homeland Security (DHS) charged with the priority mission of preventing terrorists and terrorist weapons from entering the United States while also facilitating the flow of legitimate trade and travel.  CBP’s mission is vitally important to the protection of the American people and the national economy.
Within CBP, GDIT works with the Office of Finance (OF) to manage and maintain the financial processes.  Those processes include budgeting, accounting, procurement, and asset/property (real and personal) that enable CBP to accomplish its mission.  In support of these business processes, GDIT supports the planning, design, configuration/development, testing, implementation, end user training and support, integration and interface development, and program management of CBP’s financial and associated systems.  
CBP’s Revenue Modernization (Rev Mod) program manages the automation and centralization of the collection and administration of duties, taxes and fees.  CBP collects approximately $45 billion annually, including $1.5 billion collected via individual, manual transactions.  Transitioning these manual transactions to electronic means will result in more secure, accurate and efficient processing, and will enable CBP Officers and other non-uniform personnel engaged in these transactions at the Ports of Entry to focus on enforcement and facilitation of legitimate trade and travel. The Rev Mod program includes multiple projects which are focused on various solutions.

The Customs and Border Protection (CBP) Revenue Modernization Team is seeking an instructional designer/CM subject matter expert to design, develop and deliver training to support several of its Revenue Modernization initiatives.

•    Assess training needs and contribute to the development of Change Management and Training strategies and plans
•    Manage and execute training plans
•    Develop training courseware and materials
•    Set up and manage training environment and data
•    Plan and coordinate training logistics (e.g., schedules, venues)
•    Track training enrollments and completions
•    Deliver training in person and via webinar
•    Assess training effectiveness and plan remediation to address gaps
•    Assist with communications; monitor communication schedules, develop briefing decks, maintain style guides, develop communications to user groups
•    Proven experience as an instructional designer and trainer
•    Strong interpersonal and communication skills
•    Ability to work both independently and as part of a team
•    Strong information technology skills
•    Proficiency in MS Office, particularly PowerPoint, Word and Excel
•    Proficiency in Captivate
•    Experience with Adobe Connect, Camtasia or Lectora is a plus
•    Finance background desired
•    BS degree in Instructional Design, Adult Education, Finance, Business or related field is preferred

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 5+ years of experience

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.