Administrative/Operations Coordinator - JIC ITF Support

Clearance Level
Program Management
Atlanta, Georgia

REQ#: RQ108736

Travel Required: Less than 10%
Requisition Type: Regular

GDITs Federal Health Sector is currently looking for Public Health Analysts and Health Communications Specialists to join our team in support of the Centers for Disease Control and Prevention (CDC) – Joint Information Center (JIC). The CDC activated its Emergency Operations Center (EOC) to lead the novel coronavirus (COVID19) response. The Joint Information Center (JIC) and the various Task Forces (TFs) supporting the response require a variety of health communication support to carry out critical functions to continue to support this response. This position is for full time employment and will eventually be located onsite at the customer’s location in Atlanta, Georgia. (CDC’s domestic facilities are currently operating under “maximum telework” due to the COVID-19 pandemic.

This position is for full time employment and will eventually be located onsite at the customer’s location in Atlanta, Georgia. (CDC’s domestic facilities are currently operating under “maximum telework” due to the COVID-19 pandemic. This position will be 100% work from home until CDC’s facilities begin to resume normal operations.) Applicants should be local to Atlanta, GA or willing to relocate to the area at your own expense and able to go onsite when operations resume.

CDC’s JIC is a 24/7 emergency communication unit that serves as the primary point of information coordination during a CDC Incident Management System (IMS) activation. The JIC is primarily staffed by a network of emergency communicators who ensure that accurate health protection information is quickly shared with multiple audiences through many channels during a public health emergency.

Learn More about CDC’s EOC HERE


In this role you will work on a wide range of tasks as part of a multidisciplinary team to carry out public health analysis, communication and marketing strategies, services and interventions. You will work with other CDC health communications, scientific, and management staff to plan and develop content, and assist in the productions of information material for use in print and electronic media. Health Communication and Public Analyst responsibilities include:

  • Serve as daily support for the International Task Force (ITF) lead, Deputy of Science, and ITF team leads/deputies. This entails promoting efficient communication between internal/external stakeholders, coordinating leadership meeting schedules, and active management of the leadership functional mailbox.
  • Responsible for owning the Unsolicited Proposals process, including handling of logistics and organization.
  • Must provide significant administrative support in the form of managing the leadership on-call schedule, the team’s task tracker, weekly IM Update scheduling and slide deck generation/submission, and leadership OneNote edits.
  • Frequently coordinate with team leads and remain familiarized with the websites (i.e. WHO dashboard, Our World in Data, internal CDC COVID dashboards, etc.) necessary to generate Sitreps and reports as directed by leadership; this includes but is not limited to the Monthly Key Messages, JIC Global Situational report, and USG Sitrep.
  • Liaise with TF and team leads to recognize and meet the staffing needs of various teams by utilizing CDC-Responder (CDCR) to identify deployers and facilitate the deployment process from initial deployment through roll-off as well as serving in other operational capacities as they arise.


  • Required Skills and Experience Bachelors degree in a related field such as: Communications (journalism, advertising, public relations); or English (writing/editing, rhetoric); or Public Health.
  • 2-6 years of related experience.
  • Understanding of basic risk communication principles (giving clear and simple communication during an emergency, providing actionable information).
  • Experience writing, reviewing and editing health communication materials.
  • Strong proofreading skills and attention to detail.
  • Experience in assisting in the preparation of documents for public audiences.
  • Experience with MS Teams, SharePoint and other Team workflow tools.
  • Must be U.S. citizen with the ability to obtain a National Agency Check with Inquiries (NACI) clearance.

Desired Skills and Experience:

  • Previous experience in an emergency response setting highly desirable.
  • Superior multi-tasking and organizational skills. Must be capable of simultaneously managing several projects, be able to effectively prioritize assignments and tasks accordingly, and remaining flexible to changing priorities and new initiatives.

Attributes for Success:

  • Ability to identify gaps in existing resources.
  • Self-sufficient (needs little supervision).
  • Ability to be flexible and to periodically work after hours and/or on the weekend. May be required to do rotations for on-call during weekends and evenings, as well as holidays, and to rotate through different shifts to fulfill a 24-hour, 7-day week schedule, should the need arise.
  • Sound interpersonal communication, telephone, email and business etiquette.
  • Strong attention to detail and organizational skills.
  • Demonstrated proactive approaches to problem solving with strong decision-making capabilities.
  • Forward looking thinker, who actively seeks opportunities and proposes solutions.
  • Analyze organizational goals and objectives, operating environment, and business processes to determine most efficient methods of accomplishing work.

COVID-19 Vaccination Requirement: To protect the health and safety of its employees and to comply with customer requirements, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.