Service Now Engineer_TS/SCI

We are GDIT. The people supporting and securing

some of the most complex government, defense,

and intelligence projects across the country. We

ensure today is safe and tomorrow is smarter. Our

work has meaning and impact on the world around

us, but also on us, and that’s important.

GDIT is your place. You make it your own by

embracing autonomy, seizing opportunity, and

being trusted to deliver your best every day.

We think. We act. We deliver. There is no

challenge we can’t turn into opportunity. And our

work depends on a Service Now Engineer joining our team to

support our government client’s  activities in the Northern Virginia locations.

At GDIT, people are our differentiator. As a Service Now Engineer supports and manages the responsibilities of the successful completion of all tasks in assigned projects.

• Participate in software programming initiatives to support innovation and enhancements, using Javascript and ServiceNow workflows. 
• Promotes best practice implementations of a Configuration Management Database (CMDB) in large-scale environments
• Engineer ServiceNow IT Service Management (ITSM) Implementation for Incident, Problem, Change, Event and Schedule Management to include workflows, business rule customization and scripting
• Proposes and manages the shared data needs between the CMDB, Asset Management and Configuration Management 
• Utilizes current best practices for CMDB procedures and provides input or feedback for continuous improvement 
• Plans for data ingestion from different legacy sources, makes design decisions on that data and works to reconcile data based on the chosen authoritative source
• ServiceNow Service Portal Implementation and Customization; develops Service Portal widgets and capabilities, leverages UI policies, UI actions, client scripts
• Implements ServiceNow users, groups, roles, ACL management
• Develops applications and modules using scripted REST APIs and customized notifications, approvals, and inbound email actions
• Participates in special projects as required.

Qualifications:

• ServiceNow Developer and/or Administrator Certificate, or ability to earn certification within 6 months after start date.
• Knowledge of Cloud Architecture
• Knowledge of at least one operating system: Linux, Unix, Windows. Prior experience as an administrator or architect in any of the well-known operating systems is helpful
• ServiceNow Developer and/or Administrator Certificate, or ability to earn certification within 6 months after start date.
• Knowledge of Cloud Architecture
• Knowledge of at least one operating system: Linux, Unix, Windows. Prior experience as an administrator or architect in any of the well-known operating systems is helpful

DESIRED QUALIFICATIONS: BA/BS (or equivalent experience), 5+ years of experience.

Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph.