Senior AV/Collaboration/Multimedia Specialist

Clearance Level
New York City, New York

REQ#: RQ119177

Travel Required: None
Public Trust: NACI (T1)
Requisition Type: Pipeline

GDIT is seeking a Senior AV/Collaboration/Multimedia Specialist.

Job Responsibilities:

  • Performs moderately complex technical functions in support of audio visual and video teleconferencing infrastructure such as set up, operation, maintenance, configuration, modification, functionality enhancement, circuit testing, calibration and troubleshooting of components and systems
  • Setup and breakdown of all special events/corporate meetings
  • Daily system testing to insure equipment and room functionality
  • Performs remote testing for local and regional offices
  • Works from schematics, diagrams, written and verbal instructions
  • Diagnoses and isolates malfunctions, and makes necessary repairs
  • Repairs or modifies equipment returned by operational users; video teleconferencing (VTC) experience which includes scheduling, monitoring, and troubleshooting skills
  • Test new software releases for audio visual and video teleconferencing devices to ensure interoperability with existing infrastructure; supports monthly maintenance window activities
  • Supports change and configuration management and associated documentation requirements
  • Maintains current knowledge of relevant audio-visual technologies as assigned.
  • Participates in special projects and other duties as assigned as required.
  • Review and research new video technologies for the future network requirements and technology updates
  • Utilize ticket system for daily ticket requirements, maintenance activities and the creation of Change Requests and Knowledge management artifacts.’
  • Afterhours/On-Call and weekend support will be required in accordance with the maintenance schedule or to provide support for a project deliverable
  • Certify and test all new tactical deployable VTC systems to ensure compliance with policies/procedures
  • Video Teleconferencing (VTC) experience which includes scheduling, monitoring, and troubleshooting skills
  • Expert level Knowledge of H323 Protocol Stack
  • Expert level knowledge of CODECS and MCUs from Polycom and CISCO
  • Knowledge and hands on experience with Professional Video Production Software and hardware
  • Working knowledge of Adobe Premiere and After Effects with the ability to produce cinematic visual effects and motion graphics.
  • Experience in working in a team environment to support studio and live video production initiatives.
  • Knowledge of Polycom devices and Avaya Telephony integration  

Required Education/Experience: 

  • Masters with 1 year of experience or;
  • Bachelor’s Degree in IT-related field with 4 years of experience or;
  • Equivalent work experience of 6 years

Required Experience:

  • Polycom CVE
  • Infocomm CTS
  • Audio and Video implementation and support
  • Collaboration implementation and support
  • Multi-Media implementation and support
  • Service desk support experience

Desired Experience:

  • Wireless device implementation and support
  • Familiar with Avaya CM/Unified Communications products
  • Familiar Legacy telecommunications services (e.g., analog, digital PSTN lines and trunks, etc.)
  • The management and maintenance of Avaya and Audio-Visual infrastructure
  • Provides tier 1/2 support to investigate and resolve problems, inefficiencies, and performance issues on user devices such as Laptops, Mobility and Telephony devices


  • Full-flex work week
  • 401K with company match
  • Customizable health benefits packages
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Internal mobility team dedicated to helping you own your career
  • Rewards program for high-performing employees


Opportunity Owned

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The likely salary range for this position is $67,683 - $113,048, this is not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

View information about benefits and our total rewards program.

About Our Work

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

GDIT does not have a vaccination mandate applicable to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, GDIT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.