ServiceNow Software Developer (Active Polygraph required)

Clearance Level
Top Secret SCI + Polygraph
Software Development
McLean, Virginia

REQ#: RQ103591

Travel Required: Less than 10%
Requisition Type: Regular

We are GDIT. We support and secure some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important. GDIT is your place. You make it your own by bringing your ideas and unique perspective to our culture. By owning your opportunity at GDIT, you are helping us ensure today is safe and tomorrow is smarter. Our work depends on a ServiceNow Software Developer joining our team to support restricted customer activities at McLean, VA.

At GDIT, people are our differentiator. As a Service Now Software Developer supporting the customer, you will be trusted to solve complex IT issues while delivering outstanding customer service.  GDIT is seeking highly cleared candidates with active TS SCI w/Poly to provide team access/project support for the GDIT Customer.  Work with the latest commercial products such as AWS and ServiceNow in an agile environment on various applications designed and maintained for a broad range of IC customers. 

During a typically day, you will be part of a larger project team to implement the ServiceNow platform and will elicit user requirements from the Sponsor’s service providers and organizations. You will implement user requirements on the ServiceNow platform and coordinate ServiceNow deployments with the Sponsor’s user base and internal organizations. You will coordinate releases with the Sponsor’s user base and internal organizations and help deploy new features and applications in a controlled environment. You will also upgrade ServiceNow applications (COTS and GOTS) to the latest release and upgrade the ServiceNow platform to the latest version. See the required skills and desired skills/ experience listed below.


  • Demonstrated experience with Madrid or later versions of the ServiceNow software baseline
  • Demonstrated experience in IT Project Management
  • Demonstrated experience using agile development methodology (planning, execution and delivery)
  • Demonstrated experience in release, sprint, user story application, and module testing in the ServiceNow platform
  • Demonstrated experience developing ServiceNow applications
  • Demonstrated experience developing code-based customizations of ServiceNow
  • Demonstrated experience using IT Service Management (ITSM) application suites
  • Demonstrated experience using IT Business Management (ITBM )application suites
  • Demonstrated experience using IT Operations Management (ITOM) application suites
  • Certifications (one or more of the following): ITIL v3 or ITIL v4 Foundations Certification
  • BA/BS (or equivalent work experience), and 5+ years of work experience.

Other demonstrated experiences which are highly desired, though not required, include

  • Demonstrated experience with ServiceNow ITSM suite
  • Demonstrated experience with ServiceNow ITOM suites
  • Demonstrated experience with relevant Sponsor custom applications and processes
  • Demonstrate experience with Sponsor’s system security accreditation process
  • Demonstrated experience collaborating with stakeholders such as the Sponsor staff, IT customers, and other technical and non-technical staff and contractors
  • Demonstrated experience deploying ServiceNow infrastructure in a cloud computing environment such as AWS
  • Demonstrated experience integrating ServiceNow infrastructure with auditing systems
  • Certifications: (one or more of the following): ServiceNow Systems Administrator certification or a sponsor’s System Administration Certification (System Administration Security Course)


  • Full-flex work week
  • 401K with company match
  • Internal mobility team dedicated to helping you own your career
  • Collaborative teams of highly motivated critical thinkers and innovators
  • Ability to make a real impact on the world around you

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This position requires being fully vaccinated against COVID-19 by January 18, 2022 or the start date, if after January 18. Individuals who work in or reside in Texas or Montana or work outside of the United States may be excluded from this requirement.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.