SharePoint Administration and Business Process Improvement Analyst (Junior Level)
Perform SharePoint Administration and Business Process Improvement analysis for the Workforce Operations Branch under the Office of the Chief of Staff for the Cybersecurity Division (CSD). Support and build trust and relationships with clients and team.
SharePoint Administration work includes operation and maintenance of internal and workforce-facing sites, and comprises the following activities:
Collect requirements from clients and follow direction to troubleshoot/create within the SharePoint environment in coordination with the CSD SharePoint CORE Team.
Assist in creating and managing subsites, lists and libraries.
Coordinate with SharePoint site owners to grant site access as appropriate.
Business Process Improvement work includes working with the BPI team to solicit, understand and document the client’s business requirements and workflows, and comprises the following activities:
Participate in stakeholder interviews to understand current processes and identify opportunities for improvement and innovation.
Perform business process support functions for CSD, as assigned.
Applicant must have bachelor’s degree. 1-2 years of progressive experience working with SharePoint and collaborative project environments is desired; additional years of education may substitute for experience.
Applicants must also demonstrate and/or possess a strong combination of the following knowledge, skills and abilities:
Openness to change and new information in executing work—showing the flexibility to adapt work behavior or approach based on new requirements or unexpected obstacles.
Ability to deal effectively with ambiguity and comfortable in seeking clarification as needed.
Understanding of process-driven environments where improvement initiatives, practices, procedures and documentation are critical to success.
Ability to learn and elicit information from clients and stakeholders.
Experience with knowledge management systems or repositories, preferably SharePoint-based.
Experience working with customers or stakeholders in a collaborative environment, both independently and as part of a dynamic team.
Eagerness to learn and bring new ideas to the team to improve and streamline current processes.
Strong accountability for work, timelines and communicating progress.
Desired knowledge, skills or abilities for applicants include:
Desire to explore and apply Office 365 capabilities and more advanced MS Office functions.
Aptitude for developing new insights into situations and applying innovative solutions to business problems.
Experience with business process management in day to day operations.
DESIRED QUALIFICATIONS: BA/BS, 2+ years experience
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.
GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.