Systems Analyst (Operations)

Clearance Level
Functional Experts
Rensselaer, New York

REQ#: RQ44294

General Dynamics IT (GDIT) is looking for its next passionate, experienced, self-motivated, Systems Analyst to join our team as we continue to partner with New York State of Health (NYSoH) to provide comprehensive health coverage to more than 4.3 million New Yorkers.

Our GDIT State & Local LLC team provides NYS with innovative and agile health benefit exchange (HBE) solutions that deliver the functionality required to comply by the Patient Protection and Affordable Care Act and provide the flexibility needed to easily scale up to support future requirements.

Here's where you come in:

You’ll join our talented Architecture Team. Our project is a large scale Java web services environment. It is a three-tiered application (web, application, and database server) with multiple levels of security between each tier.

We are looking for people who want to make an positive impact to the project.

Here’s what You’ll Do:

AdministerSupport a variety of operational functions in a 24/7/365 high availability client environment including scheduling, monitoring, troubleshooting and triage.

Analyze – Review Production log files, validate batch processes, and triage operational incidents

Collaborate – Work closely with other talented teams for task definition, clear delivery deadlines, and problem resolution

Develop – Automate operational, monitoring & alerting functions. Create & maintain system documentation.

Generate –.Validate and analyze report data.  Execute SQL queries

Improve –.Support continuous improvement. Develop and suggest alternative approaches to problem resolution. Assist in resolving production support issues.

Here’s what You’ll Bring to the Table:


  • Bachelor’s degree in Computer Science, Management Information Systems, or related technical field. Equivalent technical experience may be substituted for the degree


  • Two (2) years of hands on technical operations experience in a high volume, mission critical, 24/7 client-server environment
  • Commitment to provide off hours support when needed


  • One (1) year of Java programming experience
  • One (1) year of Relational Database experience
  • SQL scripting experience
  • Familiarity with Middleware Infrastructure including the following server types: WebSphere Application, Portal & Process; MQ Products, and other related technologies; Service Oriented Architecture (SOA)

Here are the Bonus Points:

  • Excellent Problem Resolution skills
  • Great team and client interaction skills
  • Strong written and verbal communication skills

Here are the Attributes for Success:

  • Track record of client-server production operations support in a high availability 24/7 environment
  • Hands on. Passionate. Persistent. Creative. A Doer. A Team Player.

This position is based at GDIT’s Rensselaer NY Data Center.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.