ARMA, a GDIT company, supports some of the most complex programs within Special Operations Forces (SOF).
Communication
Help Desk Support
Troubleshooting
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Take the next step in your career by joining General Dynamics Information Technology (GDIT) as a Service Desk System Administrator supporting a Department of War (DoW) customer. This is more than a role—it’s an opportunity to play a vital part in advancing national security while delivering meaningful improvements to mission-critical operations.
At GDIT, our people are the driving force behind innovation and success. As a Service Desk System Administrator, you will be instrumental in enhancing system performance, optimizing service delivery, and elevating the overall customer experience. Your expertise will directly support operational excellence, ensuring today’s missions are secure and tomorrow’s challenges are met with confidence.
If you are motivated by purpose-driven work, thrive in dynamic environments, and are ready to contribute to high-impact initiatives, GDIT offers the platform to grow your career while making a difference where it counts most.
What you’ll need to be successful:
Ability to work independently and collectively with multiple work centers
Creating a knowledge base, SOPs, and documentation to solve customer challenges
Able to work in a fast paced environment with high expectations and visibility of real world operations
Enables a mission-focused customer through exceptional support which drives world-class mission success
Utilizes the full complement of technical and interpersonal skills to accomplish the work
Ability to support multiple users at various locations
Education: High School Diploma
Required Experience: 3+ years
Certification: 8570 compliant (Security+)
Required Technical Skills:
Excellent Customer Service Skills
Knowledge of deploying software
Hardware configuration
Experience imaging Desktop and Dell Wyse thin clients
Tier I Network troubleshooting
Experience in Active Directory
Experience in VMware Horizon
Experience in KVM Configuration
Security Clearance Level: TS/SCI
Preferred Skills:
Experience with ServiceNow Ticketing system
VDI
Microsoft Azure
Location: Onsite - Newington, VA
Citizenship Required: US Citizenship
#armajobs
#gditpriority
#armajobs3 + years of related experience
* may vary based on technical training, certification(s), or degree
CompTIA Security+ CE | CompTIA - CompTIA
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $97,750 - $132,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans