M365 / Azure Support Technician - TS/SCI w/Poly

SYSTEMS ADMINISTRATOR SENIOR

This position is designed for a highly motivated junior candidate who is committed to learning, growing, and building a long-term technical career. The successful candidate will begin by supporting our Tier 2 system, gaining hands-on experience with our internal processes and mission systems. Over time, they will transition into advanced training with the M365 Support Team, learning the capabilities and configuration of Microsoft 365 services.

Upon demonstrating proficiency and initiative, the candidate will graduate into the Digital Services Engineering Team, where they will support a broader Azure Cloud and M365 engineering environment. This role is intentionally structured to take an entry-level technologist and develop them into a fully capable M365/Azure engineer over several years.

This opportunity is intended only for individuals who are driven to excel. The ideal candidate demonstrates exceptional work ethic, strong follow-through, curiosity, and the determination to continually advance their technical skills. Candidates who thrive here are proactive learners who want to rise quickly into more complex engineering roles.

MEANINGFUL WORK AND PERSONAL IMPACT

● Provide Tier 2 support for enterprise systems while learning mission applications and internal workflows

● Assist with troubleshooting, ticket resolution, and escalation processes

● Engage in structured, progressive learning within the M365 Support Team

● Support configuration, maintenance, and monitoring of M365 applications

● Participate in the development of new processes, documentation, and operational procedures

● Identify repeatable tasks and either request or design automation through scripting

● Collaborate with team members to share knowledge, solve problems, and improve service delivery

● Contribute to supporting the enterprise agency while learning core M365 and Azure services

WHAT YOU’LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The Systems Administrator Senior must have:
● Education: Technical Training, Certification(s) or Degree
● Experience: 3+ years of related experience

● Required Qualifications

• Strong desire and willingness to learn; you must be self motivated and curious
• Highly organized with excellent written and verbal communication skills
• Strong team player with a collaborative mindset and willingness to help others grow
• Demonstrated reliability, ownership of tasks, and follow-through

● Preferred Qualifications

• Basic understanding of Microsoft 365 or Azure concepts (highly desirable but not required)
• Experience with workflow development, process documentation, or procedural writing
• Interest in automation, scripting, or streamlining repeatable processes
• Passion for building technical expertise and advancing into cloud engineering roles

● What This Role Offers

• A structured, intentional pathway to an M365/Azure engineering position
• Hands-on training from senior engineers and cloud specialists
• Opportunities to innovate, automate, and improve enterprise workflows
• A growth environment built for motivated individuals who want to advance rapidly

● US citizenship required
● Security clearance level: TS/SCI w/Poly

● Location: Annapolis Junction, MD

● Must meet DoD 8570 IAT Level II requirements including one of the following: Security+ CE, CND, SSCP, GSEC, GICSP, CySA+, or CCNA Security

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.