Accountability
Federal Compliance
Operational Procedures
Own your opportunity to be on the frontlines of health innovation. Deliver for America’s health agency missions and enhance lives for hundreds of millions every day.
Seize your opportunity to make a personal impact as a SERVER OPERATIONS LEAD supporting the Department of Veteran Affairs (VA) GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career.
At GDIT, people are our differentiator. As a SERVER OPERATIONS LEAD supporting the Department of Veteran Affairs (VA) in Austin, Texas you will help ensure today is safe and tomorrow is smarter.
Join GDIT to support the Department of Veterans Affairs (VA) through the IOSS App Hosting program.
HOW A SERVER OPERATIONS LEAD WILL MAKE AN IMPACT
. As the Server Operations Lead, you will oversee accessibility compliance across VA’s server environments—ensuring all system interfaces, documentation, and administrative workflows meet Section 508, WCAG 2.0 AA, and federal ICT requirements.
You will lead governance and validation activities for server tools, dashboards, configuration documentation, and operational procedures, ensuring compatibility with assistive technologies and alignment with VA accessibility standards. You will work closely with engineers, hosting teams, developers, security teams, and VA stakeholders to improve accessibility, strengthen operational consistency, and reduce compliance risk.
You will manage accessibility testing cycles, documentation conformity, compliance dashboards, and recurring reporting. You will refine workflows, improve documentation structure, streamline accessibility checks, and embed ICT requirements into daily hosting and server lifecycle operations. You will also coordinate across service lines to ensure server operations remain aligned, efficient, and fully compliant.
You will partner directly with VA leadership and accessibility program offices to deliver compliance reviews, reports, and recommendations. Your communication practices will reinforce transparency, alignment, and stakeholder confidence.
You will drive continuous improvement across server operations by identifying accessibility gaps, updating SOPs, enhancing controls, supporting automation, modernizing documentation, and strengthening enterprise accessibility practices—ensuring VA’s server environments remain inclusive, reliable, and continuously advancing.
What You’ll Need to Succeed
Bachelor’s degree or equivalent and 5 years of experience
• Experience leading server operations, infrastructure processes, or compliance activities in enterprise IT environments
• Demonstrated expertise in accessibility compliance, Section 508, WCAG 2.0 AA, or federal ICT standards
• Strong understanding of ITSM, service delivery, hosting operations, and enterprise‑class process governance
• Ability to evaluate server documentation, interfaces, workflows, and system outputs for accessibility, completeness, and accuracy
• Experience developing compliance plans, audit artifacts, dashboards, and corrective‑action processes
• Excellent written, analytical, and stakeholder communication skills
• Ability to collaborate across platform engineering, operations, and federal organizations
Desired Qualifications
• Experience supporting VA, federal agencies, or regulated environments
• Section 508 Trusted Tester certification, ITILv4, Six Sigma, or similar credentials
• Familiarity with VA Section 508 requirements, accessibility testing tools, and federal compliance frameworks
• Experience with enterprise reporting tools, accessibility audits, and performance analytics
Security Clearance
• Must be able to obtain a Public Trust clearance
Location:
Austin, TX (hybrid)
No visa sponsorship is available for this position
GDIT IS YOUR PLACE:
• AI‑enabled professional growth tools
• Leadership development and internal mobility programs
• Competitive pay, benefits, and 401(k) match
• Mission‑focused culture supporting Veterans
• Opportunities to modernize VA’s cloud financial ecosystem and strengthen cost efficiency, accountability, and business value across nationwide operations
5 + years of related experience
* may vary based on technical training, certification(s), or degree
Less than 10%
U.S. Citizenship Required
The likely salary range for this position is $114,750 - $155,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.
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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans