Release Analyst

Release Analyst

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Release Analyst joining our team to support Healthcare General Ledger Accounting System (HIGLAS).

At GDIT, people are our differentiator. As a Release Analyst supporting IT Service Management (ITSM), you will coordinate and govern release cycles for updates to the HIGLAS Product Suite, contributing to change and release operations in an AI-driven environment that prioritizes continuous improvement and efficient, safe delivery while shaping the future of change enablement.

HOW YOU WILL MAKE IMPACT

• Support the efficiency and effectiveness of the Release Management process.
• Govern the Release Phases and Release Tasks for in-flight Releases.
• Maintain quality checks on releases and ensure those that directly or indirectly result in support Incidents are recorded.
• Ensure teams follow the Release Management process guidelines for all releases and escalate any repeated non-conformity.
• Maintain the Global Release Calendar.
• Attend Notional Timeline Planning meetings to confirm release risks and dependencies.
• Present release status at Operational Readiness Review and Change Advisory Board meetings.
• Coordinate Release outage and maintenance notifications.
• Complete the post-release implementation review of all releases.
• Facilitate meetings with the Product Owners, Scrum Master’s and internal teams to gather / provide updates.
• Create and maintain Deliverables, Standard Operation Procedures, Reports, Dashboards, KPI’s for Release Management area.

WHAT YOU’LL NEED TO SUCCEED

• BS/BA or the equivalent and 3+ years’ experience with Release Management governance
• 8+ years’ experience working with processes in a similar large-scale application environment
• 3+ Years’ experience with MS Office suite of products.
• 2 + Years’ experience with JIRA, ServiceNow or similar Change/Release Management Tool
• 2 + Years’ experience in working in collaboration with different teams 
• Strong written and verbal communication skills for reporting and coordination efforts.
• Knowledgeable in the ITIL Framework, with a clear understanding of key process areas (Incident, Problem, Change, Release) and their interrelations.
• ITIL foundation certification
• Demonstrate excellent process knowledge and strength in defining and maintaining process
• Proficient in leading status meetings with the client on a regular basis
• Knowledge of Agile methodology and framework
• Awareness of cybersecurity best practices in release cycles to safeguard sensitive systems and data
• Familiarity with AI applications in IT governance and product lifecycle management

PREFERRED QUALIFICATIONS

• Agile Scrum Master certification
• Demonstrated excellent process knowledge and strength in defining and maintaining processes
• Experience integrating AI and machine learning solutions within IT governance workflows

Location: Remote

Clearance: Public Trust - Candidate must meet the residency requirement of having lived in the US for three (3) of the past five (5) years and pass a CMS background check.

GDIT IS YOUR PLACE

• Flexible work week
• 401K with company match
• Customizable health benefits packages
• Collaborative teams of highly motivated critical thinkers and innovators
• Internal mobility team dedicated to helping you own your career
• Rewards program for high-performing employees