Change, Configuration and Release Management Task Manager

PROJECT/TASK MANAGER - Internet Technology Service Management

Oversee complex programs that drive impactful mission outcomes for our customers as a Project/Task Manager . Here, you’ll see the bigger picture on mission initiatives and where your program management career can go at GDIT.

MEANINGFUL WORK AND PERSONAL IMPACT
As a Project/Task Manager, the work you’ll do at GDIT will be impactful to the mission of the U.S. Army Network Enterprise Technology Command (NETCOM). You will play a crucial role in providing accurate information on the procedures for managing the Service Catalog, develop policies and procedures in support of ITSM activities, review and provide comments for ITSM Division documentation, support meetings, and make recommendations to improve NETCOM’s ability to deliver IT services.

● Lead/Manage/Support by providing technical, administrative, and operational leadership to assigned project or tasks.  Conducting planning and provides recommendations to the government customer on task workload. Assisting in the synchronization of requirements throughout the lifecycle of the project, identifying any issues in project meetings.  Coordinating the development of deliverables and products and ensuring quality assurance of project deliverables.
● Collaborate with Collaborate with the government customer across several levels of command, project Subject Matter Experts as well as cross-functional and multi-functional teams.
● Drive the development and maintenance of the enterprise service catalog, the management of service-related change requests, and Change Control and Release Management activities in alignment with IT Service Management (ITSM) best practices.
● Utilize your project management and technical knowledge to facilitate our government customer's mission.

WHAT YOU’LL NEED TO SUCCEED
Bring your program management expertise along with a drive for innovation to GDIT. The Project/Task Manager must have:
● Education: Bachelor of Arts/Bachelor of Science
● Experience: 5+ years of related experience
● Technical skills: 8570.1-M certification: IAM Level I Certification, Computing Environment Certification and ability to obtain within 90 days of hire.
● Security clearance level: Secret

● Role requirements: : IT Service Management (ITSM) knowledge, service catalog management, change control and release management, requirements and documentation analysis, metrics management, customer engagement and facilitation, project planning and scheduling, SharePoint management, AESMP module knowledge, problem solving and critical thinking, familiarization with AR 25‑1, NETCOM 25‑4‑1, NETCOM 25‑4‑2, AESM, DESMF, and Army ITSM mandates.  
● Location is on site

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.