Records Management Specialist - Supervisor

Position Description:

The Records Management Specialist - Supervisor provides oversight and manages the implementation of a records management program for a government agency to ensure that adequate and proper documentation is maintained throughout the record life cycle. In addition, the Records Management Special – Supervisor will supervise other designated contractor staff supporting the same federal division.

Position Duties:

• Records Management:

o Oversee and manage the implementation of the records management program.

o Oversee the tracking of records and information assets throughout the records’ lifecycle (from receipt to disposition).

o Create processes and procedures in support of records and information management agency requirements.

o Develop processes for large scale records collections, scanning and data entry.

o Oversee the capture of paper records by scanning digital form.

o Provide weekly/monthly analytical reports on activities.

o Conduct quality control of document image results.

o Ensure that all work adheres to agency/department standards for correctness and quality.

o Devise and implement processes to catalog records data into a content management system (ACF Records Management System).

Supervisory duties:

o Act as mentor and provide training and technical assistance to GDIT contractors supporting records management as well as other similar cross functional areas.

o Performance Management and Onboarding:  

 Monitors and supports the progress of individual team members on an ongoing basis to ensure that the team is supported and meets all expectations and timelines.

 Provides updates and new guidance to the team as needed per division requirements.

 Provides technical assistance to team members as needed.

 Provides training for new staff on all elements of the division’s programming and GDIT processes.

 Monitors program areas being supported by GDIT staff and provide suggestions on process improvement when applicable.

 Provides oversight of the quality of work and deliverables to the customer.

 Monitors staff performance, providing additional training and feedback as needed.

 Completes Performance Improvement Plans (PIPs) as necessary.

 Completes annual performance evaluations and monitors staff’s progress towards annual goals.

o Reviews monthly reports; approves and submits consolidated reports as needed.  

o Reviews and approve timecards, leave requests, and expense reports as applicable.  

o Supports PMO with recruitment efforts including conducting interviews.

• Develops and maintains training materials, job aids, and SOPs to support the team’s performance. 

• Serves as primary point of contact for stakeholder questions, requests, and concerns related to designated team.

Qualifications:

• Requires a BA/BS in a related discipline with at least 5 years of related experience.

• Requires at least 2 years of supervisory experience.

• Ability to work independently and perform complex tasks.

• Experience engaging with records custodians to identify records, capture functions and business process information.

• Ability to ensure and apply proper retention to records in paper and electronic format.

• Experience with Electronic Content Management Systems and/or Recordkeeping Systems.

• Experience with drafting, maintaining and implementing Standard Operating Procedures (SOPs).

• Strong understanding of NARA requirements.

• Strong attention to detail.

• Excellent written and verbal communication skills.

Additional Requirements

• This position requires an existing MBI T2 Public Trust or the ability to obtain one.

• This role and associated duties will be performed on site at a government facility located in Washington, DC.

• Travel: less than 10%.

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