AV/ VTC Technician in Iraq (Secret clearance required)

GDIT is seeking an AV/VTC Systems Technician to support the Regional Support Center at Camp Arifjan, Kuwait. This role requires an active Secret clearance and travel throughout Southwest Asia and Africa. The technician supports US Army operations by maintaining and operating audiovisual, video teleconferencing, and related networked systems.

Meaningful work and impact:

• Set up, operate, and troubleshoot AV and VTC systems, including secure/non-secure sessions and bridge operations.
• Maintain, configure, and integrate AV/VTC hardware and software (Cisco/Tandberg, Polycom, BIAMP, matrix switchers, fiber components, etc.).
• Diagnose and resolve hardware, software, network, and infrastructure issues.
• Perform system maintenance, upgrades, inspections, backups, and documentation.
• Provide user support, training, and technical guidance, including for senior/VIP personnel.
• Monitor system performance and recommend improvements for reliability and efficiency.
• Support installation of AV components such as switching devices, converters, and displays.
• Coordinate with third‑party maintenance providers.
• Prepare reports, briefings, and performance metrics.
• Participate in special projects and may provide work leadership to junior technicians.

What you’ll need to be successful:

Education & Experience BA/BS or equivalent, plus 5+ years of relevant experience.

• Active U.S. Secret clearance.
• Valid passport with 2+ years remaining and 6 blank pages.
• 3+years of VTC operations experience.
• Experience with Polycom and Cisco/Tandberg VTC systems.
• Strong problem-solving, communication, and customer service skills.
• Proficiency with Microsoft Office.
• Valid driver’s license

Preferred Qualifications • Comprehensive knowledge of VTC troubleshooting, system integration, and AV hardware/software.
• Ability to work independently and make sound decisions.
• Strong verbal/written communication and spreadsheet skills.
• Experience working in austere or hostile environments.
• CTS certification and customer-facing support experience.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
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● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.