System Technician II

Apply your expertise to advance the mission and optimize our business strategy as a Systems Technician II​ at GDIT. Here, you’ll support solving some of our clients’ biggest challenges and help us grow the business. Transform technology into opportunity as a Systems Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Technician II you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician II joining our team to support Enterprise Technology Services and Support activities at the Integrated Technology Center (ITC) in Bossier City, LA.

**This is a daily onsite position at our Bossier City office location.**

HOW A SYSTEMS TECHNICIAN II WILL MAKE AN IMPACT

• Providing installation, maintenance, and troubleshooting support of information systems applications and related peripheral hardware
• Working closely with GDIT employees to ensure IT tickets are responded to, and resolved, in a timely manner.
• Monitoring and responding to hardware and software problems with a variety of testing tools and techniques.
• Providing onsite support for other technical and organizational groups including hands-on/eyes-on assistance for remote teams
• Offering technical support and training to end-users
• Expanding current knowledge of relevant technology as assigned
• Maintaining systems for conference rooms and associated AV components
• Participating in special projects as required
• Vendor escorting and on call support as needed

WHAT YOU’LL NEED TO SUCCEED:

• High School Diploma and 1+ year of related work experience supporting end-user computing.
• Strong written and oral communication and excellent customer service skills
• Experience with Microsoft Windows operating systems, and common applications (e.g. Microsoft Office).
• Experience with desktops, laptops, mobile devices (iOS, Android), and application support
• Solid understanding of basic networking principles
• Operational knowledge of the following is a plus: Active Directory, Group Policy, SharePoint, and Microsoft System Center products.
• Location: requires being onsite daily in the Bossier City office location

GDIT IS YOUR PLACE:
● Full-flex work week to own your priorities at work and at home
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
● Rest and recharge with paid vacation and holidays