Business Process Analyst Hybrid in Bossier City, LA

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Analyst at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

Our work depends on a Business Process Analyst joining our team to ensure success in meeting business and corporate goals and objectives. You will use your project management and organizational skills to promote important goals to completion. If you enjoy collaborating with others in a fast-paced environment, you will find this role to be both rewarding and challenging.

GDIT is your place. You make it your own. Bring your creativity to help us find simple solutions to complex problems. By owning your opportunity at GDIT, you’ll play an essential part in preparing our nation for the future. Driven, resourceful, and unwavering – we are GDIT.
 

MEANINGFUL WORK AND PERSONAL IMPACT
As a Business Process Analyst, the work you’ll do at GDIT will be impactful to the mission of our customers. You will play a crucial role in:

• Provide requirements analysis and related support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
• Performing data entry and records updates
• Contributing to project success by influencing individuals on and outside of their team
• Collecting information by engaging in dialogue with staff, reviewing databases, and interpreting reports
• Producing reporting on an as-needed basis (daily, weekly, monthly)
• Determining business metrics to meet ongoing organizational or client informational needs
• Providing data analytics and key insights
• Collecting detailed project requirements and anticipates technical needs
• Collaborating with developers to create future state automated workflows
• Manage the flow of development from idea to release
• Composing user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes
• Highlighting and defining Key Performance Indicators (KPIs) to measure performance across different sections
• Troubleshoot and investigate issues reported by business users and provides ongoing communication about status
• Create end user documentation including user and quick reference guides
• Describe and execute test cases
• Manage requirements in Jira using a backlog, and collaborates with product owners to prioritize the backlog

WHAT YOU’LL NEED TO SUCCEED
Bring your initiative and drive for innovation to GDIT. The Business Process Analyst must have:
 

● Education: Technical Training, Certification(s) or Degree

● Experience: 1+ years of related experience with business and/or data analysis

● Required Skills:

• Experience translating business requirements in support of new systems and processes being developed in Microsoft Power Platforms, Tableau, and other technologies
• Microsoft Office Suite proficiency, including Excel, PowerPoint, and Word
• Initiative to develop, run, and present project reports
• Exposure to Agile, Project Management Principles, and Jira
• Exposure to Dashboard Development and Reporting via Tableau Desktop or Microsoft Power BI
• Exposure with Microsoft SharePoint
• Exposure to Microsoft Power Apps and Power Automate
• Experience using Jira (or similar tool) to manage user stories and projects

Additional Experience

• Proactive problem solving
• Able to initiate communication with senior leaders
• Effective management of multiple competing priorities at any given time
• Ability to manage multiple assignments and adapt to changing client needs
• Outstanding communication skills with the ability to present to business leaders
• Strong analytical and problem-solving skills
• Capability to work independently and as part of a team

● Security Clearance Level: Must be able to obtain and maintain a Secret clearance

● US Citizenship Required
 

● Location: Hybrid at GDIT's Integrated Technology Center in Bossier City, LA

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
 

● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Flexibility: Full-flex work week to own your priorities at work and at home
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.