Chief of Operations

OPERATIONS SR MANAGER

Contribute to the strategic direction of the business and support impactful mission outcomes as an Operations Sr Manager at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Administration.

MEANINGFUL WORK AND PERSONAL IMPACT
As an Operations Sr Manager, the work you’ll do at GDIT will be impactful to the mission of delivering unified communications to the Federal Aviation Administration (FAA). You will play a crucial role in leading all operations.
● Lead/Manage/Support operations in the following services: Sustainment, Implementations, Security, Network, Engineering, Program Management Office and Customer Operations.

Manages the day-to-day operations of tasks in assigned program area including technical work, staff supervision, financial and business development activities.
Responsible for managing the activities of the assigned business unit, aligns teams, sets goals, executes initiatives, and improves processes for the specific business units, analyzes current processes and workflows to help the organization run efficiently and effectively, analyzes budgets for equipment needs of the business, create business strategies to achieve business targets, keeps current with business and economic trends to forecast how the business will need to adapt and change over time.

WHAT YOU’LL NEED TO SUCCEED
Bring your unified communications expertise and drive for innovation to GDIT. The Operations Sr Manager must have:
● Education: Bachelor of Arts/Bachelor of Science (Experience can substitute education requirement)
● Experience: 9+ years of FAA related experience in voice, video and network operations:

1. Must have experience with operations in a MODERATE security posture specific to FAA administrative systems.

2. Must have a working knowledge of FAA MR processes.

3. Must have a working technical background in operations of the following platforms/systems: Avaya, Juniper, IP Office, 911 systems, Voice Mail, Contact Center, and FAA specific KSN / TEMT.

4. Must have a working knowledge in delivery of systems in a FedRamp environment specific to the FAA.

5. Must have experience in the following FAA operations: WOCC, SOC, NOC, OCC, ROC, ARTCC, FSDO, and ATCs.
● Public Trust (Agency Specific) required.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.