JMSC-IP Systems Engineer (Help Desk)

SYSTEMS ENGINEER (Help Desk)

Deliver simple solutions to complex problems as a Systems Engineer (Help Desk) with GDIT at the Joint Multinational Simulation Center - Indo Pacific (JMSC-IP), the Pacific's premier simulation complex. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a Systems Engineer (Help Desk) you will help ensure today is safe and tomorrow is smarter. Our work depends on a Systems Engineer joining our team to help build and enable the readiness of our Nation's Army in the Pacific!

MEANINGFUL WORK AND PERSONAL IMPACT:

• Troubleshoots complex, hardware, software and network issues
• Performs software deployments, patching and updates
• Participates in infrastructure upgrades and migrations
• Supports the implementation, operation, and sustainment of system security protections for training and simulation systems
• Performs hands on configuration, troubleshooting, documentation, and change support for network and boundary components in a controlled environment
• Performs scheduled maintenance and systems upgrades
• Supports audits, inspections, and vulnerability remediation activities
• Maintains current knowledge of relevant technology as assigned 
• Participates in special projects as required

WHAT YOU’LL NEED TO SUCCEED:

• Education: AS/AA in Information Technology or Computer Science or a related technical discipline, or the equivalent combination of education, technical training, or work experience
• Required Experience: 3+ years of related experience; military and MTC experience preferred
• Required Technical Skills:
  • Provides systems engineering support for the design, integration, operation, and sustainment of enterprise systems
  • Performs ongoing system maintenance and supports system upgrades and migrations
  • Resolve issues involving Active Directory, permissions, group policies
  • Strong understanding of RMF, boundary relevant STIGS, and cybersecurity compliance
  • Working knowledge of firewall rules, traffic filtering, and access control
  • Working knowledge of configuration and management of core switches, remote nodes, and diverse communications hardware within controlled environments
• Certification: SEC+ is required; Network+ or CCNA will be considered
• Security Clearance Level: MUST be able to obtain Interim / Secret Clearance within 6 months of hire
• Required Skills and Abilities:
  • Must meet DoD 8570 IAM I certification
  • Superb communication skills
  • Strong troubleshooting skills with the ability to escalate appropriately
  • Must be able to perform with minimal guidance
• Location: On Customer Site/moderate travel to other customer sites throughout Pacific AoR

GDIT IS YOUR PLACE:

At GDIT, the mission is our purpose, and our people are at the center of everything we do

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: 401K with company match
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.