Principal Business Process Analyst

Transform technology into mission impact by joining our team as a Principal Business Process Analyst supporting the U.S. Department of Energy. In this highly visible role, you will serve as the primary interface between customer stakeholders and an Agile development team responsible for delivering innovative solutions built on Microsoft technologies, including Power Platform, Dynamics CRM, and SharePoint.

As the Principal Business Process Analyst, you will drive products through their entire lifecycle, from concept and requirements gathering to development, release, and continuous improvement. You will work directly with customer stakeholders to understand business needs, translate requirements into actionable development work, manage product backlogs, and ensure the team delivers measurable value through Agile and SAFe methodologies.

KEY RESPONSIBILITIES

Product Ownership & Business Analysis

• Serve as the primary customer-facing representative for the product team.
• Partner with stakeholders to understand business objectives, challenges, and mission priorities.
• Translate user research, stakeholder feedback, and strategic goals into clear Epics, Features, User Stories, and Acceptance Criteria.
• Own, maintain, and prioritize the product backlog to ensure alignment with business objectives and customer priorities.
• Develop and communicate product roadmaps, release plans, and delivery priorities.
• Collaborate with technical teams to ensure business requirements are clearly understood and successfully implemented.
• Facilitate requirements gathering workshops, stakeholder interviews, and discovery sessions.
• Analyze business processes and identify opportunities for automation, optimization, and digital transformation.
• Manage the product lifecycle from inception through deployment and ongoing enhancement.

Agile Delivery & Scrum Leadership

• Facilitate Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Standups, Sprint Reviews, and Retrospectives.
• Ensure the development team delivers value through iterative Agile and SAFe practices.
• Monitor sprint progress and proactively identify risks, dependencies, and potential impediments.
• Collaborate with development, testing, and business stakeholders to ensure successful delivery outcomes.
• Support release planning and prioritization efforts across multiple initiatives.
• Leverage Azure DevOps (ADO) and future Jira implementations for backlog management and Agile execution.

Stakeholder Engagement & Communication

• Build strong relationships with government customers, business users, technical teams, and leadership.
• Communicate product vision, status, risks, and outcomes effectively to both technical and non-technical audiences.
• Present recommendations, priorities, and roadmap updates to senior stakeholders.
• Ensure customer expectations are managed and solutions align with mission needs.

WHAT SUCCESS LOOKS LIKE

• Strong partnership with Department of Energy stakeholders.
• Well-maintained and prioritized product backlog.
• Clearly defined Epics, Features, User Stories, and Acceptance Criteria.
• Consistent delivery of business value through Agile execution.
• Effective management of product roadmaps, sprint activities, and stakeholder expectations.
• Continuous improvement of business processes and digital solutions supporting customer missions.

REQUIRED QUALIFICATIONS

• Technical Training, Certification(s) or Degree required; Bachelor's degree in Business, Information Systems, Computer Science, or a related field preferred.
• 5+ years of relevant professional experience in Business Analysis, Product Management, Product Ownership, or related disciplines required; 10+ years total experience preferred.
• 4+ years of experience serving as a Product Owner, Lead Business Analyst, or Senior Business Analyst required.
• 2+ years of experience managing Agile product backlogs, roadmaps, and delivery teams required.
• Demonstrated experience gathering requirements and translating business needs into Epics, Features, User Stories, and Acceptance Criteria.
• Experience facilitating Agile ceremonies and supporting Scrum teams.
• Strong understanding of Agile and/or SAFe methodologies.
• Exceptional communication, presentation, and stakeholder management skills.

PREFERRED QUALIFICATIONS

• Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM), or equivalent Agile certification.
• Experience with Microsoft Power Platform, including Power Apps, Power Automate, and Dataverse.
• Experience with Microsoft SharePoint Online.
• Experience with Dynamics 365 CRM solutions.
• Experience using Azure DevOps and/or Jira for Agile backlog management.
• Knowledge of business process improvement and workflow automation practices.
• Experience operating in customer-facing consulting or professional services environments.
• Experience supporting federal government customers.

SECURITY CLEARANCE LEVEL:

• Must be able to pass a background check to obtain a position of Public Trust.
• US Citizenship Required

LOCATION:

• Remote

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

● Growth: AI-powered career tool that identifies career steps and learning opportunities

● Support: An internal mobility team focused on helping you achieve your career goals

● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

● Flexibility: Full-flex work week to own your priorities at work and at home

● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.