Quality Analyst Principal

Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT for a career where your growth is just as important as the mission you support.

MEANINGFUL WORK AND PERSONAL IMPACT:

As a Principal Quality Analyst, the work you’ll do at GDIT will be impactful to the mission of Department of War (DoW), Chief Information Officer (CIO) for Special Access Program(s) (SAPs) (DoW SAP CIO). 

You will play a crucial role in providing administration support in the following areas:

• Leads quality control and management efforts developing and applying quality standards in support of the program mission to ensure objective auditing and reporting.
• Documents service challenges or outages, directs requests for corrective actions to appropriate points of contact, and logs relevant activity.
• Conducts meetings with programmatic staff to capture trends and lessons learned and ensures broader program awareness.
• Participate in weekly update briefings to ensure operational awareness.
• Maintains and updates the program Quality Management Plan (QMP) and Quality Control Plan (QCP) and uses the Quality Assurance Checklist.
• Assists with appropriate knowledge management practices across the enterprise.
• Manages, monitors, measures, and reports SLA and KPI performance with performance reporting and deliver reports.
• Supports Continual Service Improvement activities.
• Supports Risk Management activities through identification, assessment, and mitigation of risks arising from the daily operations, such as process failures, system issues, or human error.
• Main interaction and point of contact with the area customer
• Manages a geographically dispersed team
• Attend customer meetings and may serve as primary client liaison.
• Coordinates development of deliverables and products.
• Ensures quality assurance of project deliverables.

WHAT YOU’LL NEED TO SUCCEED:

• BS degree; may be substituted for additional years of experience
• 10+ years of related experience
• Security Clearance Level: Top Secret with SCI eligibility
• Experience with SharePoint and Excel.
• Experience managing and leading cross functional teams.
• Experience briefing senior government officials and providing rapid responses.
• Demonstrable administrative and organizational skills.

GDIT IS YOUR PLACE:

• Excellent customizable health benefits (Medical, Dental and Vision)
• 401K with company match
• Educational Assistance and eLearning
• Flexible work week
• Internal mobility team dedicated to employee advancement
• Rewards and Recognition programs
• Innovative and collaborative environment encouraging highly motivated critical thinking