Site Reliability Engineer - TS/SCI with Polygraph

Summary
GDIT is seeking a highly motivated Site Reliability Engineer (SRE) to join our team supporting critical enterprise operations. In this role, you will ensure the reliability, performance, and scalability of cloud‑based and on‑prem services while partnering closely with cross‑functional teams. You will use your mature collaboration skills and strong communication abilities to lead integration efforts, contribute to continuous improvement, and support operational excellence across the program.

Responsibilities

• Monitor, manage, and improve system reliability across cloud and on‑prem environments.
• Build, maintain, and optimize dashboards, workflows, and reporting using ServiceNow to support team operations.
• Develop and maintain technical diagrams, architecture visuals, and project artifacts using Visio and PowerPoint.
• Lead and facilitate integration discussions, operational coordination, and hot wash sessions following major events or deployments.
• Collaborate with engineering, operations, and program leadership to identify, triage, and resolve system issues and performance gaps.
• Document processes, decisions, and project materials within Confluence and maintain task tracking and prioritization within Jira.
• Support cloud adoption, system modernization, and infrastructure optimization initiatives as part of a continuous improvement culture.
• Multitask effectively and manage competing priorities within a fast‑paced environment.
• Communicate clearly and proactively with stakeholders, leadership, and team members—both verbally and in writing.

Required Qualifications

• Clearance: TS/SCI w/ Poly
• Employment Type: Full‑Time
• Education: Bachelors in a related field
• Location: Chantilly VA
• Experience: 10+ years
• Strong verbal and written communication skills, with demonstrated ability to articulate technical concepts for diverse audiences.
• Mature collaboration skills and experience working across multidisciplinary teams.
• Solid understanding of cloud environments; AWS technical learning certifications
• Hands‑on experience with ServiceNow dashboards, reporting, and ITSM workflows.
• Proficiency with Microsoft Visio and PowerPoint for developing diagrams and project documentation.
• Experience facilitating operational discussions, including integrations, hot washes, or post‑event reviews.
• Practical experience with Confluence and Jira for documentation, workflow management, and team coordination.
• Ability to multitask and manage several concurrent workstreams effectively.

Desired Qualifications

• Experience supporting enterprise‑level systems within a production environment.
• Familiarity with SRE principles such as SLIs/SLOs, incident response, and automation.
• Strong organizational skills, with the ability to prioritize and execute in a dynamic environment.
• Demonstrated ability to apply structured problem‑solving and maintain a solutions‑focused mindset.