Windows Desktop Engineers - All Levels

Clearance Level
None
Category
Technical Support Services
Location
Remote, Working from the USA
Key Skills For Success

Desktop Computers

Microsoft Windows

SCCM Administration

REQ#: RQ217811
Public Trust: MBI (T2)
Requisition Type: Regular
Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.

Job Description

GDIT is seeking a highly skilled Windows Desktop Engineers / Technicians to join our team. The Windows Desktop Engineers will provide support and maintenance for end-user systems and applications in a diverse and dynamic technical environment.

Responsibilities:

  • Design, implement, and support desktop systems, applications, and peripheral devices.

  • Provide advanced troubleshooting and technical support for hardware and software issues.

  • Collaborate with IT teams to develop and deploy desktop solutions.

  • Ensure optimal performance, security, and reliability of desktop environments.

  • Develop and maintain system documentation, user guides, and technical procedures.

  • Implement and manage desktop security policies and best practices.

  • Conduct research and recommend new technologies to improve efficiency and user experience.

  • Mentor and provide guidance to junior desktop engineers and support staff.

  • Coordinate with vendors for maintenance, upgrades, and troubleshooting.

Qualifications:

  • Bachelor’s degree in information technology, Computer Science, or a related field; 4+ years of relevant experience may substitute.

  • 3 to 10+ years of experience in desktop engineering depending on level.

  • Strong knowledge of Windows operating systems, networking principles, and cloud services.

  • Proven experience with desktop management tools such as SCCM, Jamf, or similar.

  • Excellent problem-solving and analytical skills.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Strong interpersonal and communication skills to interact with technical and non-technical stakeholders.

Preferred Qualifications:

  • Experience with virtualization technologies like VMware or Citrix.

  • Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar.

  • Familiarity with scripting languages (PowerShell, Python, etc.).



GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
● Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements
Years of Experience

3 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Salary and Benefit Information

The likely hourly rate for this position is between $40.35 - $54.59. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans