Service Now Integration Developer (VA EHR)

The ServiceNow Integration Developer supports a large, complex program by contributing technical, operational, and analytical expertise to ensure successful delivery across multiple teams and stakeholder groups. This role plays a key part in promoting cross-functional collaboration, identifying and mitigating risks, resolving issues, and helping maintain momentum across interconnected workstreams. Operating in a dynamic, fast-paced environment, the Developer ensures that ServiceNow capabilities and integrations align with program objectives and support continuity of operations. 

The position requires strong communication skills, detail-oriented execution, and the ability to collaborate with both technical and non-technical partners. The Developer contributes to documentation, reporting, integration analysis, and coordination activities to keep all stakeholders aligned and informed. 

This role is remote with 25% travel to nationwide VA sites.

Work Visa Sponsorship will not be considered for this position.

Key Responsibilities 

• Collaborate with cross-functional teams across the Client organization and partner groups to support program operations. 

• Assist in identifying risks, tracking issues, and driving mitigation strategies to maintain progress. 

• Contribute to documentation, technical analysis, reporting, and process alignment activities. 

• Support the coordination of ServiceNow-related integration work across technical and non-technical stakeholders. 

• Help maintain operational continuity across related workstreams, ensuring that dependencies and integration points are understood. 

• Provide analytical support to ensure integration activities meet functional and operational requirements. 

• Use productivity and collaboration tools to support project tracking, communication, and documentation. 

Minimum Skills & Qualifications 

• Bachelor’s degree and 3+ years of progressive electronic health records (EHR) support experience 

• 5+ years of progressive software development focused on ServiceNow Business Analysis and ServiceNow Incident Management in analytical, engineering or analytical roles 

• At least one ServiceNow Certification 

• Strong problem-solving and analytical skills 

• Clear written and verbal communication abilities 

• Ability to work collaboratively across diverse teams 

• Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting  

Preferred Skills & Qualifications 

• Experience working in federal, federal health IT, or Client-related programs 

• Exposure to EHR systems or system integration environments 

• Background in cybersecurity, data operations, or software testing 

• Experience with large-scale system deployments or modernization efforts 

Work Environment 

• Work Location: Washington, DC (Remote / Hybrid) 

• Travel Requirements: Up to 25% 

• On-Site Percentage: 0% 

• Coordination across multiple technical and business teams 

• Fast-paced environment requiring proactive communication and alignment 

WHY GDIT:

• Work on a mission that matters—delivering outcomes for Veterans and their families.

• Access the latest cloud and automation technologies in a modern engineering environment.

• Enjoy flexible work options, continuous learning, and a strong culture of purpose and performance.

• Be part of a collaborative team driving innovation in government IT.

#GDITFedHealthJobs 

#GDITHealth

#VAeHRMSupport