FinOps Systems Analyst Associate

Advance how our customers operate while you advance your career. Join GDIT as a Systems Analyst Associate and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. We are seeking a Systems Analyst Associate to work across our client organization to deliver solutions aligned with the business capability delivery and with a focus on providing optimized IT at best value. The ideal candidate will have exposure to cloud service technologies and will integrate with a team that supports cloud services to include acquisition, financial management, asset management, and optimization.

The Systems Analyst Associate will join the Technology Shared Services (TSS) team, based in Bossier City, LA. TSS delivers a wide range of services that support programs across GDIT. In this role, the candidate will gain hands-on experience with FinOps practices while working collaboratively to support two major service offerings: the Cloud Service Provider Subscriber Service (CSP SS) and the Cloud Management Tool (CMT).

CSP SS provides operational support for reselling cloud services from Amazon Web Services (AWS), Microsoft Azure, Google Cloud, Oracle, and IBM. CMT delivers FinOps tooling to help optimize cloud usage and costs. As part of this team, the Systems Analyst Associate will support FinOps consulting efforts across GDIT programs.

MEANINGFUL WORK AND PERSONAL IMPACT:
As a Systems Analyst Associate, the work you’ll do at GDIT will be impactful to the missions of our customers. You will play a crucial role in the following core responsibilities that include, but are not limited to:

• Provide FinOps support to cloud service consumers
• Participate in operating and improving key business and technical service delivery processes
• Support cloud procurement and billing activities, including assisting customers with inquiries
• Coordinate tasks and workflows with business partners involved in service offerings
• Produce routine reports detailing cloud expenditures
• Maintain accurate and up-to-date customer database records
• Create Purchase Requests (PRs) and track Purchase Order (PO) status
• Regularly report on billing and procurement activities

WHAT YOU’LL NEED TO SUCCEED:
Bring your technology expertise and drive for innovation to GDIT. The Systems Analyst Associate must have:

Education:

• Technical Training and/or Certification(s) with cloud services such as AWS, Azure, or Google
• -or- Degree in Finance, Accounting, Computer Science, Information Science, Information Technology, or other relevant field

Experience:

• 0+ years of experience required
• 2+ years working with cloud services (AWS, Azure, Google, et al.) -or- 2+ years performing financial analysis or asset management preferred

Required Skills:

• Proficient with common office applications, including Microsoft Excel, Word, Teams, and SharePoint
• Working knowledge of IT service management tools such as ServiceNow, Jira, or BMC Remedy
• Strong communication skills, with the ability to work effectively both independently and in a collaborative team environment
• Able to lead discussions with distributed teams, including technical, finance, executive, business partners, and customer stakeholders
• Possesses strong analytical skills for solving simple to complex problems
• Self-motivated professional with strong time management skills
• Demonstrated success in providing customer support

Location: Hybrid at GDIT's Integrated Technology Center in Bossier City, LA
 

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.