Systems Engineer

Job Description:

As a Systems Engineer at GDIT, you will serve as an all-rounded resource capable of supporting enterprise-wide specialized Infrastructure Services projects. Your expertise will encompass a range of areas including MDM (Mobile Device Management), SecureDoc, Endpoint Security, ICAM (Identity, Credential, and Access Management), Privilege Management, Desktop Authority, and PIV-I MFA (Personal Identity Verification-Interoperable Multi-Factor Authentication). Your role will be crucial in ensuring the successful implementation and maintenance of these infrastructure services, adhering to IT industry best practices, and leveraging technical expertise.

Key Responsibilities:

• Project Support: Provide technical expertise and support for enterprise-wide specialized Infrastructure Services projects, including but not limited to MDM, SecureDoc, Endpoint Security, ICAM, Privilege Management, Desktop Authority, and PIV-I MFA.
• Implementation and Maintenance: Lead or contribute to the implementation, configuration, and maintenance of infrastructure services, ensuring adherence to best practices, standards, and security guidelines.
• Technical Consultation: Serve as a subject matter expert, offering guidance and recommendations to stakeholders on the design, implementation, and optimization of MDM, SecureDoc, Endpoint Security, ICAM, Privilege Management, Desktop Authority, and PIV-I MFA solutions.
• Troubleshooting and Issue Resolution: Identify and troubleshoot technical issues related to infrastructure services, implementing timely and effective solutions to minimize disruptions and ensure system availability.
• Security and Compliance: Collaborate with security teams to ensure infrastructure services comply with security policies, standards, and regulatory requirements, implementing necessary controls and measures to mitigate risks.
• Documentation and Knowledge Sharing: Maintain comprehensive documentation of infrastructure configurations, procedures, and troubleshooting steps, and actively participate in knowledge sharing activities to disseminate expertise across the team.

Requirements:

• Bachelor’s degree in computer science, Information Technology, or a related field; relevant certifications (e.g., MCTS, MCSE, etc.) are highly desirable.
• 5+ years of extensive experience as a Systems Engineer or in a similar role, with a proven track record of supporting enterprise-level infrastructure projects in diverse technical environments.
• Strong technical expertise in MDM solutions (e.g., Microsoft Intune, VMware Workspace ONE), SecureDoc, Endpoint Security (e.g., antivirus, anti-malware), ICAM solutions, Privilege Management tools, Desktop Authority, and PIV-I MFA.