Telecommunications Analyst - SME

Position Summary

We are seeking an experienced Senior Telecommunications Analyst to support the operation, maintenance, troubleshooting, and optimization of telecommunications and network infrastructure. The successful candidate will possess expertise in fiber optic transport systems, network communications, and secure communications technologies. This position requires hands-on experience identifying and resolving fiber optic faults, supporting network equipment, and working within secure Department of Defense (DoD) environments.

The ideal candidate is a self-motivated technical professional with strong analytical and problem-solving skills who can work independently and as part of a multidisciplinary team.

Key Responsibilities

• Conduct maintenance, testing, and troubleshooting of telecommunications and fiber optic infrastructure at government sites.
• Respond to telecommuncations trouble tickets from remote customers.
• Utilize a Fiber Optic Spectrum Analyzer and related test equipment to identify, isolate, and resolve fiber optic faults, signal degradation, and performance issues.
• Analyze and interpret fiber optic test results and recommend corrective actions.
• Configure, monitor, and troubleshoot network devices including routers, switches, and associated network infrastructure.
• Support and maintain inline network encryption devices and secure communications equipment.
• Perform network connectivity testing, performance monitoring, and fault isolation.
• Develop and maintain technical documentation, diagrams, procedures, and reports.
• Coordinate with internal and external stakeholders to support telecommunications projects and service requirements.
• Support on-site and remote locations, including occasional CONUS and OCONUS travel.

Required Qualifications

• Active Secret Security Clearance.
• Bachelor's degree in Telecommunications, Information Technology, Computer Science, Engineering, or a related field; equivalent military or industry experience may be substituted.
• Minimum 10 years of experience supporting telecommunications and network systems.
• Experience using a Fiber Optic Spectrum Analyzer or equivalent fiber optic test equipment to diagnose and resolve network faults.
• Working knowledge of:
  • Fiber optic communications systems
  • Routers and switches
  • TCP/IP networking fundamentals
  • Layer 2 and Layer 3 network concepts
  • Inline Network Encryption (INE) devices
  • Telecommunications infrastructure and connectivity troubleshooting
• Ability to read and interpret network diagrams, technical manuals, and engineering documentation.
• Strong troubleshooting, analytical, and communication skills.
• Ability to work independently and manage multiple priorities.

Preferred Qualifications

• Experience supporting DoD or federal government telecommunications environments.
• Industry certifications such as:
  • CompTIA Network+
  • Security+
  • Cisco CCNA
  • Fiber Optic Association (FOA) certifications
• Knowledge of network monitoring and management tools.
• Experience supporting secure voice, data, and transport systems.

Technical Skills

• Fiber optic testing and fault isolation
• Fiber Optic Spectrum Analyzers
• Optical transport systems
• Router and switch configuration and troubleshooting
• TCP/IP networking
• Inline network encryption devices
• Network diagnostics and performance analysis
• Microsoft Office Suite:
  • PowerPoint
  • Word
  • Excel

Travel Requirements

• Ability and willingness to travel 10% to 25% of the time.
• Travel may include both CONUS and OCONUS locations in support of operational and project requirements.

Desired Attributes

• Strong attention to detail.
• Excellent written and verbal communication skills.
• Ability to work effectively in fast-paced and mission-critical environments.
• Team-oriented with a customer-focused mindset.
• Demonstrated initiative and problem-solving abilities.

Security Clearance: Active Secret Clearance Required

Travel: 10-25%, including occasional OCONUS travel